Group data shows that golf balls account for around 10% of the average pro shop turnover. In the latest issue of Golf Retailing, Foremost BDC, David Murch shares insight on how to maximise performance in this key category.
Read the full article 👉 https://t.co/9KjNErTMpR
Great to see how the success of our exclusive ball is directly helping our members. Our till system analysis meetings are showing just how much it has moved the needle. Only available to @ForemostGolf members.
Foremost POS is now used by 300+ members ⛳
Helping clubs understand margins, manage stock with confidence and make smarter daily decisions using real data. Saving time, removing guesswork and supporting business growth.
📧 [email protected] | 📞 01753 218 900
.@PaulThomasGolf, Head Professional at Newport Golf Club, has cultivated a customer experience that sets a new benchmark in golf retail - earning him the prestigious title of Retail Manager of the Year from @59club1.
His approach is built not on gimmicks, but on discipline, detail, and a deep understanding of what drives customer loyalty.
Here are five core principles from Paul’s success at Newport:
1️⃣ Invest in Your People
Longevity and loyalty within your team foster genuine connections with members and guests. A supportive, team-oriented culture directly translates into better service and performance.
2️⃣ Present a Unified Brand
Through the Foremost Elite Marketing Programme, Paul ensures consistent messaging across all channels - online, email, and in-store. A strong, professional brand presence builds trust and visibility.
3️⃣ Seek External Perspective
Collaborating with 59club and their Mystery Shopper program provides actionable insights that internal assessments can miss. Continuous, unbiased feedback drives long-term improvement.
4️⃣ Create a Purposeful Customer Journey
Newport’s retail space is thoughtfully designed to maximize engagement - from a welcoming coffee station to the TrackMan studio that enhances the custom fitting experience. Every element is intentional.
5️⃣ Lead With Expertise
As green-grass professionals, our expertise is our strongest differentiator. By delivering tailored, trustworthy advice, we establish relationships that go far beyond the initial transaction.
Read more online: https://t.co/5el2l0F4KN
After play-off heartbreak this time last year, we’re proud to announce that Derek Watters has bounced back in style and is the 2025 Foremost Professionals' Champion. A very popular winner 🏆
#ForemostChamps
Foremost Golf, the UK’s largest retail and marketing services group, has announced 250 users of its innovative Point of Sale (POS) software system, after its main launch last year https://t.co/JAceYl7q3a
What a venue to host our last @ForemostGolf custom fitting workshop! Helping our pro’s enhance their excellent customer experiences. Thanks so much to @JackYetton_JSY@TitleistEurope
Foremost Golf, the UK’s largest retail and marketing services group, has announced 200 users of its innovative Point of Sale (POS) software system, launching in 2024 after extensive research and development https://t.co/IprJzu03UP
A massive thanks to @CallawayGolfEU for hosting our first custom fit training workshop of 2025. Lots of ideas for our @ForemostGolf members to take away to enhance their customer experience and fitting process.
We’ve loved connecting with Foremost professionals at our Conference Roadshow over the past few weeks. We still have very limited availability for our final three events, so if you’d like to join us, please click the link below to book your spot.
https://t.co/e9sXz8tTtN
Are you always struggling for time in your business? Charlie Hartley, Business Development Consultant for North and Midlands, takes a deep dive into strategies to boost efficiency and improve the overall customer experience.
👉 https://t.co/4pBD2nPNMo
Charlie Hartley, Foremost Golf Business Development Consultant for the North and Midlands, offers four key areas to monitor, using proven strategies that allow you to save time in your business https://t.co/hM4ND7a1z5
How important is the relationship between a professional shop and a golf club in optimising membership retention? Our very own Stuart Kerr, Business Development Consultant, discusses it in the article below!
👉 https://t.co/E6ovEwimbR
We’re delighted to announce that since launching our EMP Trade-In service in July, members have generated over £1 million in Pro Shop credit through this solution!
👉 https://t.co/NT57VPWbwE
Looking forward to presenting another one of our workshops with @CallawayGolfEU on how to provide the ultimate custom fitting experience today at The Belfry. One of my favourite topics. Don’t let your members go elsewhere! @ForemostGolf