Businesses need to equip frontline staff to make decisions. Staff should be #empowered so they don't frustrate customers #Leadership is facilitating staff to better serve. #CustomerService isn't only about smiling it's about being able to #resolve customer issues #Forgeconsulting
I am so sorry I missed that piece. I can tell you that woman @yaneekpage knows what she is doing. I just signed up for some #BusinessCoaching with her and I am excited to start. https://t.co/ITPgbxNNXC
History shall be kind to you #WinnieMandela#Fighter#Warrior#SouthAfrica
BBC News - Winnie Mandela: South African anti-apartheid campaigner dies at 81 https://t.co/ZYMGgSiDFf
when you determine what you earn, you somehow are always thinking about how to make the next move. What can I do differently, what can I try next? constant #Adrenaline#ForgingAhead