@ThaiAirways I need to contact this airways company since 4 days. None of the French phone numbers are answered, neither the reservation nor the customer service. Same thing for the e-mail or the Facebook channel. The worst customer experience I have ever met.
@YvesMulkers Everything mentioned in your article seems cool, but how do you intend to teach Python to a guy who, like me, is a salesperson who has never written a line of code except a poor line to display on his screen « hello world » ?
IT professionals managing large Avaya #contactcenters move off legacy infrastructure to innovative platforms that meet business requirements. Read the @Genesys blog. https://t.co/osN84HpBZc
Reach new heights within the customer journey! @technewsworld talks w/ @Genesys EVP @OlivierJouve about new #AmazonLex & #PureCloud integration. https://t.co/aoiEl9kIvr
Learn how to transform your #callcenter technologies to support the modern #customerexperience that consumers now expect. Read the @Genesys blog. https://t.co/7WHGpuSIV3
Find out how @ToyotaFinancial is achieving a rapid pace of CX innovation while ensuring quality. Join @Genesys webinar on December 17 https://t.co/p0iqde0Fvx
A New Customer Engagement Strategy with Blended AI—See how artificial intelligence & machine learning are quickly moving into the customer engagement arena at @Genesys virtual summit. https://t.co/qU2vs0A8MR
New Beta Program! Sign up for Early Access to #PureCloud Edge Media #Microservice. Read the @Genesys blog for more information. https://t.co/HqHI2TvmKc