Frank Pathyil

Director @WorkgridSoft.Fan of Designing for Digital Engagement

All opinions are my own unless you share them in which case they are yours too!

[Frank Pathyil @FrankPathyil]

Check out my latest article: 3 Big Digital Employee Experience Improvements You Can Make Right Now https://t.co/VyLEQPKq4Z via @LinkedIn

[Frank Pathyil @FrankPathyil]

Check out my latest article: The most common mistakes companies make with integrations and their intranet – and how to avoid them https://t.co/ra4J8hLhpQ via @LinkedIn

[Frank Pathyil @FrankPathyil]

Check out my latest article: Integrations and the Intranet: Part 1 https://t.co/fPusHm2Cyb via @LinkedIn

[Frank Pathyil @FrankPathyil]

Testing 1, 2.
Testing 1, 2.
Is this thing still on?
Mic Check? Hello.
Mr. Watson can you hear me?

[Frank Pathyil @FrankPathyil]

New Integrations in Workgrid Help Customers Streamline SAP® Approvals https://t.co/4CIUUrJjbz

[Frank Pathyil @FrankPathyil]

@jpatel41 Nope: we re living in a Hollywood planning meeting. Someone just said " Hey I got an idea. Let's combine 12 Monkeys and Braveheart into one movie!"

[Frank Pathyil @FrankPathyil]

@jpatel41 I tend to tell someone that i will be working out. At that point my ego seems to create an inevitability

[Frank Pathyil @FrankPathyil]

@jpatel41 Stay the course.... this will take time. Its worth asking how we reimagine polling and elections.

[Frank Pathyil @FrankPathyil]

@jpatel41 Its like Tag. Early on U just scramble/say far. As the game goes on we take more risks because we can size the risks and penalties. We ve been thru one peak and some now look at and say " Chances are I'll be ok". in March they weren't able to do that. Those SOME are not rational

[Frank Pathyil @FrankPathyil]

@hassan5000 @thedigitalwp @edbailey3 which means ShadowIT will happen

[Frank Pathyil @FrankPathyil]

@thedigitalwp @hassan5000 @edbailey3 My point earlier about a single throat to choke. If you choose one the roles can reverse and as a customer you can find unexpectedly that the shoe is on the other foot

[Frank Pathyil @FrankPathyil]

@thedigitalwp @hassan5000 @edbailey3 well I think with data it can be normalized but this is where the challenge of search hits for "knowledge". I think AI search and ways to comb unstructured data need to be added to a company's backbone

[Frank Pathyil @FrankPathyil]

@ylalitha2015 @thedigitalwp @hassan5000 @edbailey3 Is this where technologies like BPA , RPA, IPaaS etc play a role too?

[Frank Pathyil @FrankPathyil]

@gayathriaruswam @thedigitalwp @hassan5000 @edbailey3 I do agree with this "* Employee frustration using too many tools"

[Frank Pathyil @FrankPathyil]

@sansravi @thedigitalwp @hassan5000 @edbailey3 3. I am not not sure about that. If I live in that experience exclusively (say SFDC) i am perfectly happy even if i or my team are alone

[Frank Pathyil @FrankPathyil]

@edbailey3 @thedigitalwp @hassan5000 Isn't the key then to figure out JIT training and how to give people what they need just at the right time?

[Frank Pathyil @FrankPathyil]

@thedigitalwp @gayathriaruswam @hassan5000 @edbailey3 I think we have to get past tool counts (Workday SFDC etc) and focus on how deep are the experiences. Help me get training, get approvals, take Friday off, find out what is for lunch

[Frank Pathyil @FrankPathyil]

@thedigitalwp @hassan5000 @edbailey3 Meh...I dunno? We were talking in the lounge about AI and RPA and how it can disrupt that?

[Frank Pathyil @FrankPathyil]

@gayathriaruswam @hassan5000 @thedigitalwp @edbailey3 depends. what is the "All in One" ?