Fran Moff

I used to try to be funny here, but got no response. Now this account is just a dump for my consumer gripes. Enjoy!

[Fran Moff @franmoff]

Pulled up to @MassConvention for @FANEXPOBoston and was stopped by a valet from @WestinWatrFront who said the convention center lot was full but I could park at Westin for $50. Blew him off and easily got into the convention center lot for $35. What a skeev.

[Fran Moff @franmoff]

Still here. This is destroying my travel ETA. Should I book a room in town?

[Fran Moff @franmoff]

. @McDonalds having trouble balancing orders from kiosk, register, app, drive-thru, and Door dash, resulting in a 40-minute wait for two cheeseburgers 😐

[Fran Moff @franmoff]

Which is to say, 40 minutes SO FAR

[Fran Moff @franmoff]

Hey @subaru_usa if you're not going to make a visor that covers the length of the window, why bother making one at all? There must be an ulterior motive, because this is just way too obviously stupid.

[Fran Moff @franmoff]

@HaeSicks It was REALLY hard for me, because I read it in Russian, and I don't know a word of Russian.

[Fran Moff @franmoff]

I had the absolute worst salesman at @TMobile. After 2 visits and 2 purchases, including a @Moto that I ended up returning, I'm stuck with an absolute lemon of a @Samsung Galaxy A16 that I swear I'm going to smash over the edge of a table one day soon.

[Fran Moff @franmoff]

Remember when it was kind of fun to go to @Target ? What's happened to that place?

[Fran Moff @franmoff]

On day one of using my former @Moto phone, I knew how to make it read my incoming texts aloud and send my dictated replies. I've owned my current @SamsungMobileUS phone for YEARS and still have no idea how to make that happen.

[Fran Moff @franmoff]

It took @UPS tech support 50 min. to solve my CampusShip issue, but when I asked a second question I was practically hung up on. Still have no way to delete user that no longer works here, and apparently tech support is done with me. Sadly, par for the course.

[Fran Moff @franmoff]

@cvspharmacy This shouldn't be the way to get help. If I have a question that is not one of the automated options, I should be able to dial 0 and get a live person, not be disconnected, which is what happens.

[Fran Moff @franmoff]

I have a very simple question for my @cvspharmacy , but trying to get through their automated phone gatekeeper is seemingly impossible. So now I'm going to drive to the store and take an hour to get info I could have gotten in three minutes.

[Fran Moff @franmoff]

Hey @UPS your website told me to call re: claim on damaged package. What magic words do I need to say to get past your gatekeeper and actually get help? I've tried 3 times and keep getting hung up on.

[Fran Moff @franmoff]

@WritesBright You and I share a common language, when you and I shared a sausage sandwich...

[Fran Moff @franmoff]

@rainnwilson Wait a week.

[Fran Moff @franmoff]

@OldSchool80s https://t.co/h8BaS4rzuN

[Fran Moff @franmoff]

https://t.co/h8BaS4rzuN

[Old School 80s @OldSchool80s]

July 7, 1987: Oliver North began public testimony at the televised Iran-Contra hearings. #80s

[Fran Moff @franmoff]

@cvspharmacy I couldn't have written a better punchline. 😐

[Fran Moff @franmoff]

I get a call from an unknown California number (I'm in New England) saying they're @cvspharmacy calling about my Rx's. They ask for my birthday to confirm my ID, and because I am waiting on an Rx order, I almost tell them, but then ask why they're

[Fran Moff @franmoff]

Just another example of the mixed signals such corporations send out -- "Here are five tips on protecting your personal data" on one hand, then "Give us your data via a heretofore unintroduced third party" on the other.

[Fran Moff @franmoff]

2. A company that deals in (very) personal information should not be contracting call centers from across the country whose numbers come across as unidentified to ask customers to give up personal data.