@CNeth242r Hello, Chris. Weโd like to look into this further. Please kindly sent us DM with the transaction date and total together with your loyalty plus card, email and full name in the account for further assistance. Thank you and have a great day!
@CoachMattCaruso Hi @CoachMattCaruso! Weโd love to look into this for you. Could you please DM us your phone number, Shopperโs Card number, the pickup order number, and your email? Sorry for the trouble, weโre here to help!
@RageSomeMoreBro Hi there! Weโd love to look into this for you. Could you please DM us your phone number, Shopperโs Card number, the date and time of the transaction, and your email? Sorry for the troubleโweโre here to help!
@MKD9832 Hello, MKD9832 . Weโre sorry to hear you're experiencing issues. Please try deleting and reinstalling the app. If the issue continues, give us a call at 1-800-576-4377, and weโll be happy to assist you. Take care and have a great day!
@aksnowstorm Hi there! Iโm sorry to hear about your inconvenience, and I truly appreciate you bringing this to our attention. Would you mind sending us a private message? Weโre eager to assist you and provide the best support possible. Thank you, and we look forward to hearing from you!
@PortlandHouses Thank you reaching out, Jason! We take customer feedback seriously and your feedback allows us to improve our company and our customer's experiences. On your behalf, we have shared your comments with our Leadership Team. Thank you and have a nice day.
@MrAndyNgo Thank you for your report, Andy! We take customer feedback seriously. Kindly DM us and provide the exact store address with zip code so we can escalate this. Thank you.
@Skipppy Hi Skipppy, we apologize you are having issue with your gift card. Please kindly sent us DM with the transaction date and total together with your loyalty plus card, email and full name in the account for further assistance. Thank you and have a great day!
@Wagjuanly Hi Jawnly, we are so sorry that you are having issue upon using the application. Please let us help and set us PM with the error message together with your loyalty plus card, full name and email in the account. Thank you fand have a great day!
@StevenGenise Hi! Thank you for bringing this to our attention. We Suggest you sending us private message to provide you with the best assistance, Thank you. Looking forward to hearing from you.
@tambreewa Thank you so much for providing the store details. We have created a case for this to be address as soon as possible. This is you case number 74709676. Thank you and have a good one!
@scuregione Hi Figa! Thanks for bringing this to our attention. We apologize for any inconvenience. Moreover, kindly provide us with your phone number, email address, and the zip code of store address. Thank you and have a great day!
@SiriCerasi Hello, Siri. We are very sorry for any frustrations with your experience at the store, please send us a private message, with store location, as well as any further feedback you wish to provide. Have a great day!
@elaine123abc Hi Elaine. Thanks for reaching us out. We apologize for the inconvenience. Please be advised that our technical team is making a system update and we're working on it as fast as we can. You may refresh the app from time to time. Hope you have a wonderful day!
@lanejensenpdx Hello Lane! Thank you for reaching out and we're very sorry to hear about your store experience. This is not the experience we want for our customers to have. Kindly DM us and provide the exact store address with zip code so we can escalate this. Thank you.