8 hours later... Still no word from @AnthropicAI @AnthropicSupport.
My account is still banned for invoices that are clearly PAID. Is anyone actually working at support?
@verge@TechCrunch@platformer — Is this a widespread billing glitch at Anthropic? 🚨 #ClaudeAI#Anthropic
Hey @StripeSupport, I'm having a major issue with a merchant (@AnthropicAI). My payments are cleared on your end, but their system bans me for 'non-payment'. Can you verify if there's a sync issue between your API and their billing? #claude
Since I can't access Claude, I actually had to ask @GeminiApp to help me write my support email and this thread. 🤖
It seems your competitors are more than happy to assist when your system fails. Can we fix this? @darioamodei (3/3)
#ClaudeAI#Anthropic#CustomerService
Hey @AnthropicAI, I’ve been wrongly banned for "unpaid invoices" even though my account balance is $0.00. Everything is paid in full. 🛑
Blocking a loyal user over a billing glitch is a major hit to my workflow. (1/2)