frederick james maskell

Miserable git

[frederick james maskell @frederi98059985]

@SingaporeAir I got an automated reply. Could take 15 business days to reply yippe

[frederick james maskell @frederi98059985]

@SingaporeAir I just sent another change of dates request let's see if someone gets back to me before my flight date which is 1 month away

[frederick james maskell @frederi98059985]

@SingaporeAir So you don't have phone number that they answer.if it gets nearer to my date of flying and I don't have any success. Would it be better for me to go to Heathrow and your help desk.

[frederick james maskell @frederi98059985]

@SingaporeAir I understand you are very busy I don't want a refund a credit note or change of dates would okay.

[frederick james maskell @frederi98059985]

@SingaporeAir Sorry I will lose more than 50% of my money

[frederick james maskell @frederi98059985]

@SingaporeAir Also if I try and get a refund I will more than 50% of my money

[frederick james maskell @frederi98059985]

@SingaporeAir Hi thanks for replying , I want to change my dates because of this new variant. Or get a credit note .
Many thanks

[frederick james maskell @frederi98059985]

@SingaporeAir

[frederick james maskell @frederi98059985]

@PeterAirAstana And I heard from my friend in Almaty that Kazakhstan is having some serious problems so I won't be going back anytime soon.

[frederick james maskell @frederi98059985]

@PeterAirAstana Mr Foster my name is frederick Maskell i am contacting you directly' as i have had no joy via your Air Astana's refund scheme i booked a ticket via an agency in England with your company. The date i paid was the 7th of March and i am still waiting for a refund .

[frederick james maskell @frederi98059985]

@PeterAirAstana Mr Foster
It would have been better that I didn't have to message you directly out of pure frustration I had https://t.co/m9WstFkuQ9 your company giving credit notes or cash refunds I am currently out of work so a credit note is no use to me .

[frederick james maskell @frederi98059985]

Sorry I was talking about air Astana. Has anyone used there live chat so called assistance

[frederick james maskell @frederi98059985]

I must say the live chat was a complete waste of time. After more than 2 hours no one could give any answers