February was a busy one! Our team kept things moving smoothly by:
📬 Resolving 1900 tickets
📞 Answering 1267 calls
🔗 Connecting 172 channels
#CustomerService#freetobook
🎄 Christmas is almost upon us! So here's a reminder of when our customer service team will be available over the festive period! ✨
Wishing you a wonderful Christmas and a Happy New Year from all of us at freetobook! 🎉 #CustomerSupport#ChristmasHours
From February to April 2025, the freetobook team will be visiting a city near you at various events, so come along and say hi! 👋
Check out the full list of events and ticket information here: https://t.co/jyXFUPt3mF 🎟️
🌟 November by the numbers at freetobook! 🌟
📬 1,740 Tickets handled
📞 905 Calls answered by our team
🔗 111 New Channel Connections
Thanks to our wonderful Customer Service team for all their hard work this past month!
#CustomerService#TeamFreetobook
Hotel Tech Report helps hoteliers to find the technology they need to succeed, and freetobook appears in 3 categories! Thank you to all our customers who have left us reviews, we're very proud to have a score of 4.9 out of 5 ✨
Read our reviews here: https://t.co/FuKhwQd46a
Following the huge success of our recent Messaging free trial offer we've decided to make it permanent! 🥳
From now on, anyone trying our Messaging feature for the first time will be able to try it for 1 month completely free without being tied in ✨ https://t.co/4z5iJC1u5l
Next month some of the freetobook team will be heading down to London to exhibit at the Independent Hotel Show!
Why not come along and say hi! 👋
Register for your free tickets: https://t.co/L3j95tybx7
📆 Tue 15 & Wed 16 Oct
📍Olympia, London
#IHS24
What are they talking about? It's Messaging! 📲
Our Messaging feature has transformed guest communication for properties using freetobook 🤩
🤫 AND if you sign up by the end of Saturday you can get a free 3 month trial.... https://t.co/FYTyctOuAF
We're feeling the love this weekend!💙 ✨
Our Customer Service Team is truly second to none, and our developers are constantly innovating to bring out features our users love and need.
Switch to freetobook and experience a team that puts you first.
#hotelbookingsoftware
We're delighted to announce that we're a finalist at the Glasgow Business Awards for Best Use of Digital Technology! 💻👏
Find out more about GuestTappy, our new app that allows hotels/B&Bs to take contactless payments with just an iPhone! https://t.co/Ws1cEsUKX4
#GBA24
More reviews = more trust = more bookings! 👏
Our Reputation Suite feature automatically asks your guests to leave a review so you don't have to! Make it easy for every guest to review you in all the right places.
📸 Photo is one of the stunning rooms at @dorsethouselyme
Give all of your guests a VIP experience 🤩
GuestAppy makes guests happy - it's our new app for hotels and B&BS that puts all the info your guests need into one clear place. No download needed!
Get in touch if you're interested in trying it out 📲
#guestapp#hotels
Reviews like this mean a lot to us 🥰
It's true, we're constantly striving to increase your direct bookings! The clue is in our name: we exist to get you more free bookings 👏
Switch to freetobook and never look back 💙
#hotelbookingsoftware#directbookings
Start your week by capturing all those brilliant weekend reviews ⭐
Our Reputation Suite feature automatically sends out personalised review requests to all your guests to make sure you never miss a chance to show how great you are! 🤩
Find out more: https://t.co/8k1lTq8eRt
The first half of 2024 has truly flown by! 👋
We wrote a little round-up blog of what we've been up to and what's still to come, if you'd like to have a read: https://t.co/WkntT72sOg 👀
We're excited to see what the second half of 2024 has in store 💙
We've helped over 3500 properties switch from other booking software to freetobook, with no downtime and at a pace that suits you 💙
It's easier than you think - don't get stuck because you're afraid to switch! 🔄
https://t.co/mPWOnI2oMd
Turn happy guests into raving fans 📣
Great reviews = more direct bookings! Our Reputation Suite feature automates requests for guest reviews, helping you to climb the review rankings on Google and Tripadvisor.
#GetMoreReviews#IncreaseDirectBookings https://t.co/LQn6z9px5T
10 MILLION messages have been sent by freetobook users 🤯
Our messaging feature is used and loved by thousands of properties to keep in contact with their guests - and it shows! 💙
About Messaging: https://t.co/W1zUWTlaKP 📲