@HPSupport Since April 28, HP has asked me the same questions and requested same photos of my broken laptop over and over and still, I have not been directed to a facility where my laptop can be seen or if my laptop is under warranty! Under 1 yr purchase. @HP seriously?
@HPSupport Over 2 weeks and I still can't get an answer as to where I can get my broken laptop under one yr to be seen! Wow! I'm asked the same spec questions and to send photos over and over again to no avail. @HP could do better than this!
@HPSupport HI @hpsupport. We are going into two weeks that my new laptop hinge and frame are broken (common prob as per youtube). HP has not directed me to have it checked out &/or to replaced as it is under warranty. I cannot travel with my laptop as it will not close. Please advise.
@HPSupport I would like a phone number or a location where I can find out where my laptop can be seen and/or replaced. It's a brand new laptop, the hinge and screen are broken. As per youtube, very common. Please advise. We are going into two weeks for get this simple matter resolved.
@UpworkHelp The website ux design is very cumbersome. It always leads to nowhere, no live agents or form to submit requests or email. I need to verify my identity asap before my account gets put on hold. Could you kindly put me in touch with someone that could invite me to a video session?
@UpworkHelp Hello, I need to verify my identity by video via google meet as mentioned in upwork articles but there is no option to request it. Only id and photo upload is available. Pls help. Thank you!