@landopdf no worries at all🥰 sounds like a plan for it to be the first thing do you - especially as it should be a bit cooler in the morning! Defo bring some water with you in case though! 😊 and yes you can get back in through gate 10 with any ticket!! 😊
@landopdf tee, that completely sold out today (except a few kids sizes left when I was there at 3:40ish today), and they said they couldn’t guarantee there would be more stock but they were hoping there would be. Still lots of fluoro grandstand merch when I got to the front tho😊 2/2
@landopdf hi!! Yes it’s open tomorrow (from 8:30 I believe, tho they’ve been advising ppl to get there for 6:30 as the queues have been mental😮), unfortunately you do have to leave the circuit via gate 10 to access the store 🙁 also, if you were looking to get the white Silverstone 1/2
@arihayla@cultbeauty I have been told the same thing over and over again too😠🙁 and that in order to get my money back I have to return the item…which I can’t do because it hasn’t arrived!!!!!!!
@wllshr682@cultbeauty I’m having the exact same problem Sharon!! And impossible to have a conversation with customer services because they take over 24 hours every time to respond!! I’ve tried to cancel my order at this point, but had no confirmation it’s worked, not really sure what to do next😠😥
@cultbeauty I am getting increasingly frustrated with your poor customer service. You’ve taken the money for an item that hasn’t even been dispatched yet, and you are taking over 24 hours to respond to any message, EVERY TIME. How can you expect any customer to be happy with that?
@tallyfizz @arihayla@cultbeauty How frustrating!!😠😫I have only been able to cancel part of my order, but even then I haven’t had an email confirmation to say it’s been cancelled so who knows if I’ll actually get my money back🤷♀️too true about it being the worst customer service!! And so hard to get a response
@cultbeauty I understand working from the oldest to the newest message, but your team keep asking me for more information which means when I send a response, my message goes back to being one of the newest and so it takes ages for anyone to respond again!
@tallyfizz @arihayla@cultbeauty That’s the same email I keep being sent! Ridiculous!! Just had a wishy washy response from customer service that “your order is in process”…how is that any more helpful🙃also the item is still in stock on the website so why aren’t they sending it out…
@cultbeauty Hi, I have already sent you a private message about this! But it’s taking over a day each time for someone to respond, which is really frustrating!! Thanks.