Caroline Little

[Caroline Little @freyne15]

@teilo007 @Agenda1996 @VirginMediaIE Well I’ve had no tv from virgin for 11 days and they pushed through an upgrade to full fibre without our approval but full fibre isn’t in our area yet! We got a message from circit saying it’ll be 2 weeks before the cables are installed!! Sky seems like a better option

[Caroline Little @freyne15]

Anyone else having problems with virgin media? Really poor customer service. No tv service since Monday. #ConsumerRights #fedup @VirginMediaIE

[Caroline Little @freyne15]

@VirginMediaIE @CCPCIreland Hi Rachel, I’ve sent a lot of dm’s with all my information and no one has sorted out our account. We are being forced to upgrade our a/c in order for our tv to be activated

[Caroline Little @freyne15]

@VirginMediaIE @HappywithJD If you were sorry then you’d be trying to sort this out. The fact that no one has called me from Virgin today says it all.

[Caroline Little @freyne15]

@VirginMediaIE @HappywithJD And spending an hour of my day being fobbed off by your agents. I have spent hours dealing with this issue. And im not dm’ing you with my account details again

[Caroline Little @freyne15]

@VirginMediaIE @HappywithJD Rachel, this is a little bit too late. I’ve been onto you every day this week and as I’ve said u don’t know how many times, the customer loyalty of Virgin media is non existent. It is now up to you to come back to me with an offer to retain my custom. I am not calling

[Caroline Little @freyne15]

@HappywithJD @VirginMediaIE For the new broadband. We went to a competitor and they are charging us €74 for a better package and Virgin will not meet or better this price.

So fed up with them

[Caroline Little @freyne15]

@HappywithJD @VirginMediaIE I’m 6 days with no tv. Someone in Virgin upgraded our broadband to full fibre without our consent and now our tv is no longer working. They also are telling us that we are responsible for the service team to come and actually upgrade our cables & they’ve increased our bill

[Caroline Little @freyne15]

@VirginMediaIE I’ve sent you a dm. Not that it’s going to help 🤷‍♀️

[Caroline Little @freyne15]

@VirginMediaIE I’ve been on the phone to your company every day this week. I also sent a dm on Monday & Tuesday so perhaps you could check your files. I’m fed up having to chase this all the time.

[Caroline Little @freyne15]

@VirginMediaIE Still waiting!!!

[Caroline Little @freyne15]

@VirginMediaIE can someone please explain why my service is still down. I sent a direct message at 6.30 and still waiting for an update. Really fed up with this poor service

[Caroline Little @freyne15]

@VirginMediaIE And I’ve replied!!

[Caroline Little @freyne15]

@VirginMediaIE Hi Chelsea,

I’ve sent you a dm. Can you please come back to me?

[Caroline Little @freyne15]

@VirginMediaIE Hi any idea when my account will be back up and running? Ive been checking your website and it says no fault but we still don’t have service. I’ve tried resetting my hub

[Caroline Little @freyne15]

@funderland 1.5 hours queuing so far to get into funderland with 6 kids even though we have prebooked our tickets. Total sham #sortitout

[Caroline Little @freyne15]

@LeinsterLGFA @NaomhCiaranLGFA @KCrokesGAAClub @OffalyLGFA @dublinladiesg Is your live link not working?

[Caroline Little @freyne15]

@physio_extra @KCrokesGAAClub Well done to all involved. #sorebumsallround 🤣