Prachi Tulshan

Thinker, Empath, Achiever | Lover of language | Guided by curiosity | Points & Miles enthusiast

[Prachi Tulshan @frobscottled]

“..It’s a problem to look forward to weekends and holidays. It takes the joy out of everyday, because you’re living in the future and suffering the rest of time. Also, you’ve accepted a way of life in which most of your time is spent suffering”
-Naval Ravikant

[Prachi Tulshan @frobscottled]

@AxisBankSupport Sent a meet & greet request 3 weeks in advance with ticket copy and other details, yet a few days before the flight you send me an ‘urgent’ email asking for flight ticket to process the request? Get organised, please?

[Prachi Tulshan @frobscottled]

@AxisBank I raised a meet and greet request 3 weeks in advance along with ticket copy & other details, yet here we are a few days before the flight and you send me a mail asking for ticket copy to process the request! Get organized, please?

[Prachi Tulshan @frobscottled]

@urbancompany_UC @UC_Assist Please specify what you mean by earliest. It isn’t dismay I’m feeling, it is astonishment at the lack of care and follow up your company is showing.
I would like to know what specific steps you are taking to resolve this issue.

[Prachi Tulshan @frobscottled]

Paid over 3k to get ac serviced last month, and now it’s conked off again? @urbancompany_UC What sort of gas refill lasts just a month?

[Prachi Tulshan @frobscottled]

@urbancompany_UC @UC_Assist are you following up? Or would you like me to further share this on Instagram, Twitter and ask for retweets

[Prachi Tulshan @frobscottled]

@UC_Assist @lzyengn Holding you accountable - it is the night of 28th June as we speak and this issue was raised a full 4 days ago, on the 24th. What have you done to address it apart from sending empty tweets and not taking any action?
We’re now recording this here.

[Prachi Tulshan @frobscottled]

@UC_Assist @lzyengn This sounds more like an automatic copy-paste response full of elaborate words not required rather than an actual reply that means something. What regular communication and where are the updates? Are you calling us up and providing real assistance or should we take this further?

[Prachi Tulshan @frobscottled]

@SwiggyCares Leave perfect, if you can strive to give good service, that’s enough. And the least that involved is prompt action after you’ve botched up an order.

[Prachi Tulshan @frobscottled]

Ordered a Baskin Robbins from @swiggy last night. Was sent a deshaped Havmor cone. If that wasn’t enough, on raising it with the team under wrong order —> refund and sharing pictures, they said they would take 6 hours to investigate! Well done Swiggy, lowering the bar everyday!

[Prachi Tulshan @frobscottled]

@heymohit @Swiggy Lmao

[Prachi Tulshan @frobscottled]

@SwiggyCares I’ve received the refund, or so I am told, 8-10 hours later. But it was shoddy service and even more disappointing after sales service. Will definitely think twice before ordering from you again

[Prachi Tulshan @frobscottled]

@gopalkarmakar @MilesPointsCard @creditcardz_in Hi, could you share how one can buy the membership via points? I don’t see the option. Thanks in advance!

[Prachi Tulshan @frobscottled]

@thetrickytrade Do the plus cards offer discounted rates when booking through points?

[Prachi Tulshan @frobscottled]

@MilesPointsCard I have a 2-week Europe trip coming up and I’m planning to do most of the stays on accor. Currently only a classic member. Do you think buying the plus cards would give me good value i.e. discounted rates even when booked through points, plus the other benefits?

[Prachi Tulshan @frobscottled]

@thetrickytrade Hi, can one still email the Amex concierge? Or they’re only reachable by phone at the moment?

[Prachi Tulshan @frobscottled]

@credofly What's the benefit of paying the magnus bill through the cred app? Cred coins are pretty useless nowadays afaik

[Prachi Tulshan @frobscottled]

@ameya4mPune What do you mean by NPS gone, do you mean earning reward points on it?

[Prachi Tulshan @frobscottled]

@warikoo @wariCrew Send it my way too :)

[Prachi Tulshan @frobscottled]

@Skh27 Not done, I agree. But Dineout Passport is much more valuable than Zomato Pro if you eat out regularly. So not that bad a swap 😉