@AmeyawDebrah I have experienced this. My mum was admitted there early June, she was neglected by their nursing staff and they asked the private nurses we had hired to perform personal care without assisting them.
I flew down to support them as a result but she sadly passed away. I reported
@KLM terrible customer service! I've had the worst experience with you guys. After being promised reimbursement for all expenses incurred (full cost), you offer me Β£80 instead of the Β£405 without any expectation. Just TERRIBLE!!