@VMCcare Yes I need someone to explain to me what this one time charge of 95 dollars is all about...I’m livid! It is on my agreement form that was emailed last night. And when I spoke to CS they had no clue what I was talking about....
@VMCcare Yes I did and I want to know what is this 95 dollar charge? Why was this not communicated with me? First time I called I asked why I was one 1GB data plan when I was told it was 5GB. Then I called back panicking - and she changed my plan and now I’ve gotten more surprises.
@VMCcare I had questions regarding my second agreement and when I spoke w CS she said she couldn’t see it. Then she mentioned my account being linked to someone else’s when it never was...ever! 😳😳😳And my agreement isn’t what I had agreed on the 2nd time dealing with it since January.
@VMCcare Is there any way you can please call me? Customer of over ten years here...it takes a lot to get me feathered I’m kinda really disappointed with CS today.