@JessicaSacher@BioRender The service on this website is getting worse and worse; issues crop up frequently, and it’s impossible to reach a human customer service representative when problems arise. I have no choice but to come here to vent.
@JessicaSacher@BioRender This website used to offer live human customer support, but later switched to automated chatbot responses, making it very difficult to get in touch with a real person.
@BioRender Why does your website frequently have issues? Right now, I can't log in or register a new account, and a few days ago, I couldn't subscribe to the trial membership. You really need to reflect on this.