Hi Pasindu, we’re sorry for the trouble here. We’d be happy to look into this for you.
We haven’t been able to locate your previous Support request based on the information in your post. Could you please DM us the email address you contacted our Support team from? We’ll use that to locate your request and investigate further. 🙏
Olá! Lamentamos saber que você está enfrentando problemas com o BioRender. Se você notar lentidão ou problemas de desempenho, este artigo traz algumas dicas úteis de solução de problemas que podem melhorar sua experiência: https://t.co/Epf9qT8BPT
Caso o problema persista, entre em contato conosco pelo e-mail [email protected]. Nossa equipe de suporte terá prazer em analisar a situação e ajudar!
@zetahaerants Hi there! We love that you’re using BioRender. 😊
If you’re experiencing lag, this article has some helpful tips for improving your experience: https://t.co/RJ6KSiaRfC
@XavierR14992403 Hi Xavier! We’re sorry for the frustrating experience and appreciate you bringing this to our attention. A member of our Support team has now responded to your email and will work with you directly to help resolve the account access issue. 🙏
@OnlyBioSurtos ¡Hola! Lamentamos saber que se te ha realizado un cargo inesperado. Por favor, envíanos un correo electrónico a [email protected] y te ayudaremos a resolverlo 🙏
@Fusu092325 Hi there! We're sorry to hear that you're having trouble subscribing to a Free Trial. Please email us at [email protected], and our team will be happy to help!
@Caker111 Hi there! We're sorry to hear that you're having trouble signing up for a Free Trial. Please email us at [email protected], and our team will be happy to help you!
@MeharpalBhatti Hi Meharpal, thanks for reaching out! It looks like an agent was able to get back to you within 24 hours 🙏. Please note that our refund reviews typically take up to 2–5 business days.
@peevespells ¡Hola Isabel! Lamentamos mucho saber que estás teniendo problemas con BioRender. Envíanos un mensaje directo y con gusto revisaremos esto contigo para ayudarte 🙏