Xavier_R

[Xavier_R @XavierR14992403]

@BioRender Great tool but awful customer service. I just spent >$1000 on a team plan but lost access to my account less than 24h later. How can I talk with a human to fix it? The chatbot is useless, it's impossible to reach a human via the hotline, and no one responds to emails.

[Xavier_R @XavierR14992403]

@BioRender Great tool but awful customer service. I just spent more >$1000 on a team plan but lost access to my account less than 24h later. How can I talk with a human to fix it? The chatbot is useless, it's impossible to reach a human via the hotline, and no one responds to emails.