Dean Futter

Former PGA Golf Professional. Currently self-employed. Futter Maintenance.

[Dean Futter @Futts23]

@AD_SupportTeam another online company letting me down. Order Wednesday with a next day delivery promise. Confirmation email it will be delivered. No delivery, chase it up. It’ll not be delivered until Monday. So next day is actually 5 days. Useless.

[Dean Futter @Futts23]

@HotpointUK as a company you are tragic and useless. Your customer service is atrocious. There is no good will or thought regarding replacing or repairing. You continue to sell a product that’s clearly not fit for purpose. Same fault over and over again. But it’s just tough luck.

[Dean Futter @Futts23]

@HotpointUK I believe it’s waste of time. The fridge freezer is 2 weeks out of warranty. Despite it replaced within the year for being faulty already. The new machine is less than a year old. The part and engineer will cost as much as a new machine. What a terrible company to deal with.

[Dean Futter @Futts23]

@HotpointUK I called last week, spent an hour trying to speak to a human.Failed.Eventually organised a call back for this morning.Only to be called by a BOT. Really ?What a joke.This is all for my faulty Fridge Freezer which is only 13 months old which has already been fixed.🤬🤬

[Dean Futter @Futts23]

@HotpointUK Agent was useless. Kept getting cut off. Then he just hung up.

[Dean Futter @Futts23]

@HotpointUK Tried that and it’s still a BOT. Asked for various numbers which I gave but weren’t correct apparently. So no help whatsoever. Do you not have Human beings at the company ? Anyone that maybe speaks English ?

[Dean Futter @Futts23]

@EE Your new Hub 7 Pro is the most useless piece of kit ever. All 3 of your technical team have admitted it’s rubbish. 3 weeks of awful WiFi. But not surprising that doesn’t warrant a refund / credit. Paying for something that doesn’t work should be the EE slogan.

[Dean Futter @Futts23]

@EE wouldn’t it be amazing if you could actually speak to a human being instead of wasting 45 minutes going round in circles with a bot.
7 days of crap WiFi. Little to no help. Thank goodness I signed up for your new best ever WiFi 🤬

[Dean Futter @Futts23]

@Screwfix any chance of finding out if your Hall Rd, Norwich branch is now operating again after the power outage ? Your bots that answer everything on your customer service don’t know 🙄. Going back to a human answering calls would be helpful.

[Dean Futter @Futts23]

@FirstBusEastUK would love to have a word with the unhelpful, incompetent driver on XL A yesterday PM.Took my son all the way to Dereham instead of telling him the bus wasn’t doing its usual stop at Cringleford bus interchange.When he asked to get off asap they said no. 🤬

[Dean Futter @Futts23]

@FirstBusEastUK disgraceful service https://t.co/TUBLCOjZ4b son got on the XL A at Lime Tree Road today.The screen said next stop Cringleford Bus https://t.co/nrvMwCdXIV went to Dereham via ring road.He asked to get off and was told no.Horrible rude unhelpful driver.Disgusting.

[Dean Futter @Futts23]

@DPWorldTour there’s something seriously wrong when I can’t watch the likes of @WestwoodLee @IanJamesPoulter but I can Johnson & Reed. Ridiculous decision against our European legends.

[Dean Futter @Futts23]

@spirehealthcare I can’t dm you. Perhaps you could contact me ? [email protected]

[Dean Futter @Futts23]

@JarroldNorwich really disappointed with my breakfast ciabatta in the Pantry. £8.10. Small sausage, 1 small peace of bacon and an egg in a very dry ciabatta roll. 5/10 at best. Wouldn’t have it again.

[Dean Futter @Futts23]

@Tesco today is now the 3rd time using the scan and shop at your Fakenham store.Prev 2 times we have been accused of not scanning 1 item. Leading to a complete check. Finding no discrepancies. Today it happened again. So I emptied I left £180 worth of shopping. Useless system.

[Dean Futter @Futts23]

@NeffAppliances any idea what model this is ? TIA

[Dean Futter @Futts23]

@mpwill64 @VicsWilliamson @AmeliaWgolf You looked older then than you do now. 😂. Mrs W has obviously looked after you well. 👌

[MrBeast @MrBeast]

I’m gonna give 10 random people that repost this and follow me $25,000 for fun (the $250,000 my X video made)

I’ll pick the winners in 72 hours

[Dean Futter @Futts23]

@tav190 @mpwill64 Obviously got snow in North Walsham. Get your sledge out and stop annoying Alexa. 😂

[Dean Futter @Futts23]

@NordicTrack any chance of getting your parts department sorted in 2024 ? Waiting for a part still. It’s been any day now for the last 7 months 🤬