@TGIFridaysUK disgusted in your customer service! Been trying for 3 days to sort out my refund (been charged twice due to contactless machine losing signal). No one answers phone or emails! Sort this now pls!!!! (Trafford centre branch)
@virginmedia absolutely disgusting service!!! Still not done what youโd promised to do 8 weeks later!!! Nathan at Virgin please contact me, this is disgraceful!!!!! ๐ก
@virginmedia Absolute joke the hours Iโve spent on this! All Iโm wanting is how much the early disconnection fee is, a breakdown of costs and an apology! Worst service by far!
@virginmedia how long does it take for you to reply to your customers? Iโve been waiting 6 weeks for a manager to call me! Chased up around 15 times but still waiting!!! ๐
@virginmedia Then another call handler said the manager had called me but I wasnโt in! I was awaiting all day on my mobile! I then asked her what time I was called and she said โsorry madam we didnโt call but I lied to make you feel better!
@virginmedia Account number 015533404.. itโs ridiculous how many hour long calls Iโve made only to be told a manager will ring you and the staff have then lied to me! One lady couldnโt work out why the early disconnection fee was so high, so she emailed me a table you use to โwork it yourself
@TGIFridays disgusted in your customer service! Been trying for 3 days to sort out my refund (been charged twice due to contactless machine losing signal). No one answers phone or emails! Sort this now pls!!!! (Trafford centre branch)
@giffgaff received a broken refurbished iPhone that we paid ยฃ300 for. I've been trying to get hold of someone for 2 weeks, yet get automated responses. Genius Bar at Apple advised this phone should have not been sold to us!! Please can someone get in touch with me now! ๐ก
@O2 I did check the app! I was advised by one of your colleagues that this was the best deal a few days ago, yet to new customers you're halfing the price!!
@O2 Disappointed O2!! You're offering unlimited data package on phones to new customers on the z3 fold for ยฃ34 yet charging existing customers ยฃ41 for same product!!!! How's that fair?! Obviously more bothered about obtaining new customers than looking after current ones!! ๐ก
@Hermesparcels your company is a disgrace!! I've waited a week for a parcel to be collected!! As a disabled customer, you should be ashamed of yourselves! ๐ก I've now missed out on a refund on an item as parcel wasn't picked up in time!!