Capt Gaurav

Auditor / Trainer and finder of faults, R/T is not and endorsement

[Capt Gaurav @gak008]

@urbanclap your service is useless, had an issue with my native water purifier and it seems I first need to buy a TDS meter and then do the checks myself and then your team will decide if a technician needs to be sent what's the purpose of AMC if I need to do everything myself

[Capt Gaurav @gak008]

@onsitego Don't deflect the issue by discussing matters which are not raised by me here, focus on the issue at hand, it's been seven days not one not two not three, there is a limit to what anyone can take, if you don't have the manpower then don't sell the service @jagograhakjag

[Capt Gaurav @gak008]

@onsitego useless service, have AMC for my AC and almost 5 days and no technician visited for repairs, call your call center and they said senior will call back but no one does, sent email no reply, pls refund the AMC, most useless company @jagograhakjago

[Capt Gaurav @gak008]

@onsitego @jagograhakjago @kunalmahipal I also just realised they just have this one chap for the whole of noida it seems, his name is the only one which comes everytime, maybe they are understaffed and just taking on new clients without the ability to service them, no.lonh term vision for a company whose existence..

[Capt Gaurav @gak008]

@onsitego @jagograhakjago @kunalmahipal So back to your old tricks @onsitego sent a message saying tech will visit the next day and delay by one more day, I predict tomorrow the same story will repeat the tech will show he visited but not actually do then push it further down the week, just refund the AMC and be gone

[Capt Gaurav @gak008]

@onsitego Say something new, same story you have been peddling for a week now but no one actually calls back or updates, using words to obscure a proper reply is soo old school and reminds me of the scamsters. I think your founders aim is to go public and book out, not make customers happy

[Capt Gaurav @gak008]

They seems to be a full scam setup, no technician visited but got message saying tech has visited and diagnosed problem which was same as what he did on 21st, so basically no repairs done still, I strongly suggest stay away from this company and avoid the AMC they offer

[Capt Gaurav @gak008]

@Hitachi how does one get in touch with you customer care, all numbers listed on your site seem to be out of service @VijaySales also not reachable, pathetic experience so far with a new purchase from the brand and Vijay sales noida

[Capt Gaurav @gak008]

@urbancompany_UC suggest have some etiquette training for your technicians as well, t high horse arrogant behaviour won't get u customers, dishing other vendors filters as local isn't the way to go IMHO, u don't hv to insult rival companies in front of clients, just offputting

[Capt Gaurav @gak008]

#Nutrabay has the worst possible service, raised a service request and it was closed in a few minutes without even calling or speaking with me, posted a review and it's not showing up, only the five star reviews are being shown, seems like a scam @jagograhakjago

[Capt Gaurav @gak008]

@help_delhivery Finally delivered after ages, worst possible service from a Courier company ever. Going back to speed post

[Capt Gaurav @gak008]

@delhivery 12 days ago I booked a courier from Noida to Chennai and it's still not delivered, how is this even possible, why be in the courier business if this is the level of your service, next time I will still to good old speed post only

[Capt Gaurav @gak008]

@NestleIndiaCare Well it's not urgent fault, just tagged you in so you know and can ensure ur name doesn't get tarnished due to some bad apples

@amazonIN have asked your customer care to fix it, they need 4 days 😂

[Capt Gaurav @gak008]

@NESCAFEIndia ordered the new classic (red bottle) from @amazonIN but t smart people at Amazon sent me t old classic coffee after presumly replacing t new one & cutting the box image as well, @NESCAFEIndia better control such scams before you get a bad name thanks to @amazonIN

[Capt Gaurav @gak008]

@HDFC_Bank why have a program like imperia and get customers to enter it when you don't have the ability to manage it and most of your virtual RMs have left or on holiday, the preferred from branch was a better choice I felt, now struggling to get downgraded.... #customerlast

[Capt Gaurav @gak008]

@Airtel_Presence lost experience getting a new broadband connection for my office, keep getting excuses that server is down or backend issue or that @nokia team is don't doing the job, end of the day excuses aside you are supposed to deliver what you charge for #customerlast