@LumoTravel Cool, your website doesn't state it's to do with storage space not able to accommodate bigger dimensions considering you charge extra for one person above one limit so there is room hence this isn't logical. Contacting trainline about a refund, if not a chargeback
@lumotravel never heard anything as stupid as the email my partner just received. If per person there is a luggage allowance in dimensions of 63x41x27cm, wtf issue is there with two people sharing a bigger suitcase that is only marginally bigger at 66x43. 3x28. 5cm?