Gamze Gauld

Success Coach • Content Creator • Entrepreneur

[Gamze Gauld @gamzeaf]

@virginmedia update! After paying some of my bill to get back online (have email receipt of this) I got another email with the full amount before my payment saying my services are limited! Surely consumer rights exist, it is becoming a full time job dealing with you!

[Gamze Gauld @gamzeaf]

Looking forward to receiving a reply to this and the however many others I’ve posted to you now @virginmedia !

[Gamze Gauld @gamzeaf]

@virginmedia I am having the worst service I have ever received in my life from you. I have been a customer for years and moved my services to another property in April. It was all good for 2 weeks and then, we stopped having consistent internet, even wired….

[Gamze Gauld @gamzeaf]

@virginmedia I want you to own up to all this, cancel my contract due to the fact that you didn’t provide services promised and share your legal complaints procedure to ofcom etc. I have been more than patient considering the change was mid April and this is simply unbelievable!

[Gamze Gauld @gamzeaf]

@virginmedia the app says pay now to get it back online in 10 mins. After I paid, it says it will take 3 hours! Happy to share all screenshots of all this. Did I mention that I STILL DON’T HAVE CONSISTENT INTERNET!

[Gamze Gauld @gamzeaf]

@virginmedia this time from the resolutions team. Saying I have an overdue bill. I put that email confirmation, mentioned that second confirmation phone call and asked for a fix, again! And you know what, you have just RESTRICTED MY SERVICES due to an overdue bill???

[Gamze Gauld @gamzeaf]

@virginmedia ..email! I call, again, some more hours as I we loyal customers have 3-5 hours to spend on the phone to your customer service line! They apologized, said they’ve now manually fixed this and removed that bill..oh it get’s better! A few days later I have another email

[Gamze Gauld @gamzeaf]

@virginmedia it has been WEEKS and nothing improved. But oh wait it gets better. On one of the calls the agent said they’ll remove my first bill as I haven’t received services as promised. They sent this in a confirmation email as well. A few weeks later, I have an overdue bill

[Gamze Gauld @gamzeaf]

@virginmedia more calls to remedy that. Finally managed to get another internal engineer who changed the router and said the issue was with the outside box. Another outside engineer came, again no information given to me.. It says issues found, we will fix it by 29th of May.

[Gamze Gauld @gamzeaf]

@virginmedia for my old property’s kit and box never arrived so I was charged on that address.. other calls to remedy that of course. Oh and also my account login wasn’t moved so I am logging in to my new account but at one point it goes to my old one so I can’t see new info..

[Gamze Gauld @gamzeaf]

@virginmedia what was wrong and nothing was fixed and I wasn’t informed. Another call. Then another call.. I lost count of how many calls and hours I’ve spent on this, to fix an issue of a service I am being charged and not receiving! At the same time I ordered a kit return box

[Gamze Gauld @gamzeaf]

@virginmedia I have called customer service and after around 2 hours on the phone managed to get an engineer booked. That engineer found issues in the outside box, the one on the street and called another team. That team apparently didn’t make proper notes on the system about

[Gamze Gauld @gamzeaf]

@virginmedia I am having the worst service I have ever received in my life from you. I have been a customer for years and moved my services to another property in April. It was all good for 2 weeks and then, we stopped having consistent internet, even wired….

[Gamze Gauld @gamzeaf]

So proud and excited to be speaking at the YouTube Creator Masterclasses! I'll be talking about how I Create my Visual Style on 24 March 5pm UK time.
Sign up here: https://t.co/e6w8zyUp6k 🖤
(Eligibility for sign up is 1K+ subscribers)

[Gamze Gauld @gamzeaf]

If digital clutter is interfering with your productivity and you've decided now's the time for decluttering and organizing once and for all, you're in the right place. I'm here to help!
https://t.co/CX0Ikgke3R

[Gamze Gauld @gamzeaf]

I’ve put together a list of my favorite #Amazon must-haves. These products have been handpicked with you, the solopreneur, in mind. Personally, the products have helped me by enhancing my experience as an #Entrepreneur so I’m happy to share them with you. https://t.co/Yg3KsYhlVF

[Gamze Gauld @gamzeaf]

Are you looking for ways to save time and boost your productivity? Well, look no further!

Today, I'll be sharing 8 things you can do to become more productive.

Watch here: https://t.co/iBlG8qBDj0 #productivity

[Gamze Gauld @gamzeaf]

In light of receiving my new 8th generation iPad, I decided to make a video to share with you exactly what’s on my iPad. The productivity apps for iPad that I cover in this video are all designed to make your workflow better and more efficient! https://t.co/JxZ9OibCX8

[Gamze Gauld @gamzeaf]

I know that sometimes it's easy to feel trapped, and this pandemic is just making things worse. In this video, I'll be giving you some tips on things you can do in order to stay motivated and sane during this lockdown!

https://t.co/6NPhzh5bKI

[Gamze Gauld @gamzeaf]

It's normal for everyone to experience an afternoon slump every now and then! But wouldn't it be amazing if you had the ability to re-energize yourself, so you could make the most out of your afternoons?

https://t.co/C1XVfxCTBR

[Gamze Gauld @gamzeaf]

Is your to do list NEVER ending and ALWAYS growing? Watch this...
https://t.co/37uEVmOkLN