Rishav Garg

[Rishav Garg @garg14194]

@MandSIndia @marksandspencer No action as usual. Still awaiting and feel embarrassing and looted.

I wish India had good avenues of consumer care legaly but feeling helpless and handicapped about it.

#Don'tBuyM&S

[Rishav Garg @garg14194]

@marksandspencer Worst customer service that too from such a big brand. No response on calls and emails. Request was raised on 3rd Jan and today is 18th and counting.
Feeling completely helpless.
#Don'tBuyM&S

[Rishav Garg @garg14194]

@marksandspencer @MandSIndia No action as usual. It's 23 days today.

#Don'tBuyM&S

[Rishav Garg @garg14194]

@marksandspencer @MandSIndia No that was me forcing them to reply on email what they are doing about it. The same escalation was done on 3rd Jan also. Everytime I have called them it's the same response. If you see today is 20th Jan nothing has happened as always.

#Don'tBuyM&S

[Rishav Garg @garg14194]

@marksandspencer @MandSIndia No action till now. I think this thread will run for an year and you guys will have no integrity to solve the issue

#Don'tBuyM&S

[Rishav Garg @garg14194]

@MandSIndia @marksandspencer The same reply I have been hearing since 3rd Jan without anyone reaching out to me or any progress on the issue.
Worst service I have come across.

#Don'tBuyM&S

[Rishav Garg @garg14194]

@marksandspencer @MandSIndia I have contacted your colleagues in India multiple times literally 8 times but they are of no use.
#Don'tBuyM&S

[Rishav Garg @garg14194]

@timesgroup_crm No newspaper delivered for past 2 days.
#FraudTimesGroup
Such pathetic service. Can I get my money back please seriously? I will raise it to consumer court as well.

[Rishav Garg @garg14194]

@timesgroup_crm @EconomicTimes

Newspaper not received despite payment in last 10 days. Called crm. No help. Phone cut by exec Sonia. No response on emails.
Completely helpless. Money collected but no service.
#FraudTimesGp

[Rishav Garg @garg14194]

@timesgroup_crm Newspaper not getting delivered from past 2 days.
#FraudTimesGroup

[Rishav Garg @garg14194]

@POONAMKHATTAR @TOIIndiaNews Same issues are happening with me and multiple other customers. Let's share #FraudTimesGroup to help them understand what we are going through.

[Rishav Garg @garg14194]

@aakuista @timesofindia @TOIMumbai Same issues are happening with me and multiple other customers. Let's share #FraudTimesGroup to help them understand what we are going through.

[Rishav Garg @garg14194]

@ankitag22188138 @timesofindia Same issues are happening with me and multiple other customers. Let's share #FraudTimesGroup to help them understand what we are going through.

[Rishav Garg @garg14194]

@senthilpatchai @ET_Wealth @EconomicTimes Same issues are happening with me and multiple other customers. Let's share #FraudTimesGroup to help them understand what we are going through.

[Rishav Garg @garg14194]

@ateet1 @timesgroup_crm @EconomicTimes Same issues happening with me and multiple other customers. Let's share #FraudTimesGroup to help them understand what we are going through.

[Rishav Garg @garg14194]

@kumar_shanmugam @TOIIndiaNews Same issues happening with me. Let's share.
#FraudTimesGroup

[Rishav Garg @garg14194]

@radheraman @timesgroup_crm @EconomicTimes @timesgroup_crm
Yesterday again no newspaper was delivered.
They should simply refund the money since they are unable to meet the service. Regretting big time to subscribe them.
@radheraman let's trend the below hashtag. We may get some more support from others.
#FraudTimesGroup

[Rishav Garg @garg14194]

@timesgroup_crm @timesgroup_crm Newspaper not getting delivered for last 3 days. Such a pathetic service. Biggest disappointment is you have taken money in full.

[Rishav Garg @garg14194]

@timesgroup_crm No it has not. I was assured that it will start coming from 3rd July but did not receive it today also. I tried calling up Kiran and Sravan looking after Hyd area but no response.
Cust ID HY062339908146

[Rishav Garg @garg14194]

@timesgroup_crm TS0155073A order ID
Contact 7045457634
Branch - Hyderabad