Garrett Delph

Co-Founder & CEO at ShootDotEdit, Extra Photo Galleries, Fotoskribe, and Clarity Ops

[Garrett Delph @garrettdelph]

The right question?

For this current season, the right question is not, “What does Ai do?”

The right question is, “How can my company and our people use it?”

Ask that question 👆.
Then, answer it as soon as you can.

[Garrett Delph @garrettdelph]

@socialwithaayan Book!

[Garrett Delph @garrettdelph]

When you believe in the truth, and the truth is true, the truth will set you free.

[Garrett Delph @garrettdelph]

If you organize your operations, you will amplify your success.

What is success?

Generally, success is having a bunch of happy customers that keep coming back to you and keep telling their friends and family about your business.

If you run a business that is disorderly or chaotic, usually that is not a path to creating happy customers.

Here's another way to look at it: creating 𝐮𝐧𝐡𝐚𝐩𝐩𝐲 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐬 is rarely a path to growth and profit.

So, what's the best way to create unhappy customers?

𝐁𝐞 𝐝𝐢𝐬𝐨𝐫𝐠𝐚𝐧𝐢𝐳𝐞𝐝.

This will ensure that you lose control of your business value.
It will also ensure that you stress your people out.

And, typically, it's the cause of 𝐜𝐨𝐧𝐬𝐭𝐚𝐧𝐭 𝐟𝐢𝐫𝐞 𝐟𝐢𝐠𝐡𝐭𝐢𝐧𝐠 by you and your leadership.

Businesses that are operationally disorganized suffer from these consequences:
- Leaders become overwhelmed and exhausted
- Your competition is faster and better
- Lost revenue and profits due to inefficiencies
- Increased employee replacement costs (70-200% of salary)
- Slow innovation speeds
- Inability to focus on growth opportunities

You pay your people a lot of money to help your business win and succeed.

Doesn't it seem like your investments would be better spent on 𝐚𝐝𝐯𝐚𝐧𝐜𝐢𝐧𝐠, 𝐢𝐧𝐧𝐨𝐯𝐚𝐭𝐢𝐧𝐠, and 𝐠𝐫𝐨𝐰𝐢𝐧𝐠?

Where focus goes, the energy flows.

Businesses that get organized will:
- Decreased costs
- Increased productivity
- Make happy customers
- Create happier employees
- Earn higher gross profits

Today is new day.
If your business is disorganized and you hate it, do something about it.

𝐎𝐫𝐠𝐚𝐧𝐢𝐳𝐞 𝐢𝐭.
Your business and your people will thank you.
Your customers will too.
And, they'll both reward you for it.

Not sure where to start?
DM me, Garrett Delph.
I can help you re-organize for predictable success.

[Garrett Delph @garrettdelph]

Best business decisions are often operational, not financial.

[Garrett Delph @garrettdelph]

You do not rise to the level of your goals.

You fall to the level of your systems.

Everybody at the start line of the 100 meter race has the same goal to win.

It's not the person who has the best goals that wins.

It’s the person who has the best systems and preparation that does.

- Anonymous

#success #operations #excellence #preparation #discipline #systems #process

[Garrett Delph @garrettdelph]

Clarity from Leadership is a super power.

If you are a Leader of people, and find yourself in the bad habit of telling people why they are wrong and why the choices they are making don’t work, maybe contemplate a new way...

Instead, consider communicating with clarity what you need and why.

Take the time to detail out where the team and business is going and how that relates to their role.

Consider taking the time to put this in writing. Some also refer to this as process or SOP.

Think about the power and influence you will earn by making yourself available to support the people you lead when they need help, and remind them of all the good they are doing.

Jeff Weiner, ex-CEO of LinkedIn, is a good example of this.

He referred to himself as the "Chief Reminder Officer".

He said his primary role was to continue to remind the company about where they were going, what they believed in, and what they needed to do to get there.

This is always a strong recommendation of mine when I'm invited to evaluate the disorganization and chaos inside of a business.

It seems to always come from unclear expectations regarding what, why, who, how, and when.

Almost always.

In general, people don't need to be told what they're doing wrong. They need clarity, direction, and support to do what's right.

If you have thoughts or opinions, comment below!

[Garrett Delph @garrettdelph]

“If you don’t treat every day as game day, you will never be ready for game day. Every practice, I practice so hard it makes the games easy.”

- Michael Jordan

[Garrett Delph @garrettdelph]

🔍 "What's the ONE business asset that 90% of leaders overlook?"

I recently sat down with @CoachItOut on The Book Leads Podcast to unpack this question.

What we discovered might surprise you.
🎯 For founders and CEOs: This conversation isn't just theory.

Below are four key insights from our powerful conversation:

➡️ Why self-reflection is the hidden multiplier of business success
➡️ The leadership blind spots costing you top talent (and how to fix them)
➡️ The unexpected link between workplace happiness and revenue growth
➡️ The PIE™️ Framework: An easy way to remember the 3 Pillars of Leadership

We discuss actionable strategies you can implement today to transform your leadership approach.

💡 Biggest takeaway:
➡️ Your business's most valuable asset isn't on your balance sheet - it's hiding in plain sight.

Curious to learn more? The full episode is packed with frameworks and real-world examples you can use immediately.

Link to the episode: https://t.co/XxjDRaUobW

Thank you, John, for hosting such an engaging conversation!

What's your experience with these topics?
Share your thoughts below!

#Leadership #BusinessGrowth #ExecutiveMindset #BusinessStrategy #PersonalDevelopment

[Garrett Delph @garrettdelph]

Are you a business owner or senior leader who is allergic to dysfunctional, disorganized, out-of-control, and inefficient operations and culture?

Desperately wanting transformation of health, strength, and dependability—but cannot seem to find the right way?

I just wrapped up an incredible conversation with @Gemba_Ron on the @GembaAcademy Podcast, where we cracked open the playbook for sustainable growth.

What we unpacked:

↳ The secret sauce to efficient scaling (hint: it's not what most think)
↳ How top companies build unstoppable cultural momentum
↳ Battle-tested tools that eliminate operational headaches
↳ Why your people strategy matters more than your business strategy

Leaders, this one's for you.

We skipped the fluff and dove straight into actionable insights you can implement today.

Huge thanks to Ron for hosting such a value-packed discussion!

🎧 Ready to transform your business? I'm here to help. Drop me a DM.

Meanwhile, watch the full episode.

👉 Podcast Link: https://t.co/rlpZAfldhn

#BusinessGrowth #Leadership #OperationalExcellence

[Garrett Delph @garrettdelph]

Struggling with the classic business problems that threaten your growth and gross profits?

Here's what I wish someone had told me when I started my entrepreneurial journey:

An important part of winning in business is knowing exactly who needs it and why they'll pay for it. AKA: Product Market Fit

Three game-changing lessons I learned the hard way:

1. Your target market must actively want your solution
2. Their desire must translate into revenue
3. Your systems and processes must support your customer offers in quality and speed

🚫 My Costly Mistake:
- I built products based on assumptions instead of evidence.
- Don't repeat my error.

✅ The Better Approach:
➤ Test
➤ Validate
➤ Move fast, but don't let quality suffer
➤ Iterate relentlessly
➤ Build rapidly, but don't cut corners
➤ Execute with confidence
➤ Delight your customers consistently

💡 Pro Tip:
At Clarity Ops, we've developed the FASTT™️ Rails System that facilitates this approach.

Want to dive deeper into these insights?

I recently unpacked this on The One Network Podcast with @onechrishanson.

Podcast Link: https://t.co/sBWoHfQ2eN

👉 Follow me, Garrett Delph, for more practical business growth strategies.
👍 Like if this resonated
🔄 Share to help other entrepreneurs

[Garrett Delph @garrettdelph]

The reason for chaos in business?

It all boils down to what leaders prioritize.

For example, if your priority is "sales at all costs"—hitting your targets while pushing everything else aside—you're likely to ignore the infrastructure that sustains those sales.

In industries like manufacturing, we talk about supply chains—connected third-party vendors driving business outputs to customers.

However, many businesses forget that inside the business is its own supply chain.

HR, finance, IT, sales, marketing, customer success—each department is interconnected, just like the systems in the human body.

They rely on one another and must work toward the same goal.

The problem? Most businesses operate in silos, with departments not communicating.

They don't focus on what keeps them going long-term: 𝐢𝐧𝐟𝐫𝐚𝐬𝐭𝐫𝐮𝐜𝐭𝐮𝐫𝐞.

Even though companies are often surprised by astronomical customer churn or employee turnover—especially after experiencing sales success—this failure usually boils down to one thing:

A lack of well-organized infrastructure.

My hypothesis is that 𝐢𝐧𝐟𝐫𝐚𝐬𝐭𝐫𝐮𝐜𝐭𝐮𝐫𝐞 𝐢𝐬 𝐭𝐡𝐞 𝐟𝐨𝐮𝐧𝐝𝐚𝐭𝐢𝐨𝐧 𝐨𝐟 𝐬𝐮𝐬𝐭𝐚𝐢𝐧𝐚𝐛𝐢𝐥𝐢𝐭𝐲.

Want to dive deeper? Catch my conversation with Deb Coviello on @DropinCEO podcast by clicking on the podcast link.

👉 https://t.co/r8aESUWpB3

Drop a 👍 if this resonates with you.
♻️ Retweet to spread the insight.
✚ Follow to see more of my content.

[Garrett Delph @garrettdelph]

📣 ATTN: San Diego Business Owners who are in the Hospitality and/or Tourism domain.

↳ If you are struggling to breakthrough.
↳ If your business & people are stuck.
↳ If your revenue is down and your costs are up...

...then, keep reading.

2X Best Selling Author, LinkedIn Learning Ambassador, and Keynote Speaker David Brownlee and I have teamed up together and are host a live event in San Diego.

If you want to learn how the new generation of business leaders are leading their businesses in hyper growth, then this is event is for you!

Event Date: Monday, October 28th

👉 Link to register here: https://t.co/SDBMAeNU6q

Hope to see your there.

Feel free to comment or DM me if you have any questions!

#SanDiegoBusiness #SanDiegoLocal #SanDiegoEvents #SanDiegoHospitality #SDLocal #howtoincreasebusinessrevenues

[Garrett Delph @garrettdelph]

🤔 Are you are a service business owner/operator?

If so, just in case someone didn't tell you...

YOU are in the people business.

↳ You are in the business of 𝐅𝐈𝐍𝐃𝐈𝐍𝐆 great people.
↳ You are in the business of 𝐀𝐒𝐒𝐄𝐒𝐒𝐈𝐍𝐆 those people.
↳ You are in the business of 𝐕𝐀𝐋𝐔𝐈𝐍𝐆 those people.
↳ You are in the business of 𝐎𝐑𝐆𝐀𝐍𝐈𝐙𝐈𝐍𝐆 those people.
↳ You are in the business of 𝐇𝐈𝐑𝐈𝐍𝐆 those people.
↳ You are in the business of 𝐎𝐍𝐁𝐎𝐀𝐑𝐃𝐈𝐍𝐆 those people.
↳ You are in the business of 𝐓𝐑𝐀𝐈𝐍𝐈𝐍𝐆 those people.
↳ You are in the business of 𝐄𝐌𝐏𝐎𝐖𝐄𝐑𝐈𝐍𝐆 those people.
↳ You are in the business of 𝐌𝐀𝐍𝐀𝐆𝐈𝐍𝐆 those people.
↳ You are in the business of 𝐋𝐄𝐀𝐃𝐈𝐍𝐆 those people.
↳ You are in the business of 𝐒𝐔𝐏𝐏𝐎𝐑𝐓𝐈𝐍𝐆 those people.
↳ You are in the business of 𝐑𝐄𝐓𝐀𝐈𝐍𝐈𝐍𝐆 those people.
↳ You are in the business of 𝐃𝐄𝐕𝐄𝐋𝐎𝐏𝐈𝐍𝐆 those people.
↳ You are in the business of 𝐆𝐑𝐎𝐖𝐈𝐍𝐆 those people.
↳ You are in the business of 𝐒𝐂𝐀𝐋𝐈𝐍𝐆 those people.

Don't be fooled. This is your core business.
And it is through those people that you will achieve your business dreams.

You got this 🤘

👉 Follow me, Garrett Delph for more content on future proofing your business.

[Garrett Delph @garrettdelph]

Most people underestimate the power of this ONE idea.

I shared all about it on the latest podcast from the @nyit with John Rebecchi on the In Reality: Lessons from Leaders & Entrepreneurs Podcast.

We focused on:

👉 The 𝗻𝗲𝗰𝗲𝘀𝘀𝗶𝘁𝘆 of operational frameworks
👉 𝗛𝗼𝘄 operational frameworks support revenue growth targets
👉 𝗪𝗵𝘆 chaos elimination is essential for scale
👉 The 𝗽𝗼𝘄𝗲𝗿 of 𝗰𝗹𝗲𝗮𝗿 𝗱𝗶𝗿𝗲𝗰𝘁𝗶𝗼𝗻𝘀 and 𝗶𝗻𝘀𝘁𝗿𝘂𝗰𝘁𝗶𝗼𝗻𝘀

If you are a Founder, CEO, or Business Leader take some time out and give the episode a listen!

🎧 Podcast link: https://t.co/vrZJbaYpjF

John, thank you again for the invite and for the great conversation!

[Garrett Delph @garrettdelph]

🤔 For any 𝘀𝗲𝗿𝘃𝗶𝗰𝗲 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗼𝘄𝗻𝗲𝗿/𝗼𝗽𝗲𝗿𝗮𝘁𝗼𝗿𝘀 that have been doubting the essential requirements for scale and growth, check out what these household entrepreneurs have to say about it.

↳ “𝘛𝘩𝘦 𝘲𝘶𝘢𝘭𝘪𝘵𝘺 𝘰𝘧 𝘢 𝘭𝘦𝘢𝘥𝘦𝘳 𝘪𝘴 𝘳𝘦𝘧𝘭𝘦𝘤𝘵𝘦𝘥 𝘪𝘯 𝘵𝘩𝘦 𝘴𝘵𝘢𝘯𝘥𝘢𝘳𝘥𝘴 𝘵𝘩𝘦𝘺 𝘴𝘦𝘵 𝘧𝘰𝘳 𝘵𝘩𝘦𝘮𝘴𝘦𝘭𝘷𝘦𝘴. 𝘐 𝘸𝘢𝘴 𝘢 𝘴𝘵𝘪𝘤𝘬𝘭𝘦𝘳 𝘧𝘰𝘳 𝘮𝘪𝘯𝘶𝘵𝘦 𝘥𝘦𝘵𝘢𝘪𝘭𝘴. 𝘛𝘩𝘦 𝘴𝘺𝘴𝘵𝘦𝘮, 𝘵𝘩𝘦 𝘱𝘳𝘰𝘤𝘦𝘥𝘶𝘳𝘦𝘴, 𝘵𝘩𝘦 𝘥𝘪𝘴𝘤𝘪𝘱𝘭𝘪𝘯𝘦—𝘪𝘵 𝘩𝘢𝘥 𝘵𝘰 𝘣𝘦 𝘧𝘰𝘭𝘭𝘰𝘸𝘦𝘥 𝘮𝘦𝘵𝘪𝘤𝘶𝘭𝘰𝘶𝘴𝘭𝘺, 𝘰𝘳 𝘪𝘵 𝘸𝘰𝘶𝘭𝘥 𝘤𝘰𝘭𝘭𝘢𝘱𝘴𝘦.”
- Ray Kroc, McDonald's

↳ “𝘐𝘧 𝘺𝘰𝘶 𝘸𝘢𝘯𝘵 𝘢 𝘴𝘶𝘤𝘤𝘦𝘴𝘴𝘧𝘶𝘭 𝘣𝘶𝘴𝘪𝘯𝘦𝘴𝘴, 𝘺𝘰𝘶𝘳 𝘱𝘦𝘰𝘱𝘭𝘦 𝘯𝘦𝘦𝘥 𝘵𝘰 𝘶𝘯𝘥𝘦𝘳𝘴𝘵𝘢𝘯𝘥 𝘩𝘰𝘸 𝘵𝘰 𝘥𝘰 𝘵𝘩𝘪𝘯𝘨𝘴 and 𝘸𝘩𝘺 𝘵𝘩𝘦𝘺 𝘥𝘰 𝘵𝘩𝘦𝘮.”
- Sam Walton, Walmart

↳ “𝘞𝘩𝘦𝘯 𝘺𝘰𝘶 𝘤𝘳𝘦𝘢𝘵𝘦 𝘢 𝘴𝘵𝘳𝘶𝘤𝘵𝘶𝘳𝘦 𝘵𝘩𝘢𝘵 𝘪𝘴 𝘧𝘭𝘢𝘵 𝘢𝘯𝘥 𝘯𝘪𝘮𝘣𝘭𝘦, 𝘢𝘯𝘥 𝘺𝘰𝘶 𝘪𝘯𝘴𝘪𝘴𝘵 𝘰𝘯 𝘵𝘳𝘢𝘯𝘴𝘱𝘢𝘳𝘦𝘯𝘤𝘺, 𝘵𝘩𝘦 𝘦𝘯𝘵𝘪𝘳𝘦 𝘰𝘳𝘨𝘢𝘯𝘪𝘻𝘢𝘵𝘪𝘰𝘯 𝘤𝘢𝘯 𝘮𝘰𝘷𝘦 𝘧𝘢𝘴𝘵𝘦𝘳, 𝘤𝘰𝘮𝘮𝘶𝘯𝘪𝘤𝘢𝘵𝘦 𝘣𝘦𝘵𝘵𝘦𝘳, 𝘢𝘯𝘥 𝘳𝘦𝘴𝘱𝘰𝘯𝘥 𝘵𝘰 𝘵𝘩𝘦 𝘸𝘰𝘳𝘭𝘥 𝘮𝘰𝘳𝘦 𝘦𝘧𝘧𝘦𝘤𝘵𝘪𝘷𝘦𝘭𝘺.”
- Jack Welch, General Electric

Happy Monday 🤘

#scalefaster #roadtogrowth #profit #happyteams #leadership

[Garrett Delph @garrettdelph]

🙋‍♂️ 𝗤𝗨𝗘𝗦𝗧𝗜𝗢𝗡:

How do you empower leaders within your organization to ensure they can effectively manage their teams?

👇 𝗔𝗡𝗦𝗪𝗘𝗥:

↳ Bill Campbell, 𝗧𝗵𝗲 𝗧𝗿𝗶𝗹𝗹𝗶𝗼𝗻 𝗗𝗼𝗹𝗹𝗮𝗿 𝗖𝗼𝗮𝗰𝗵, infamously said, "You CANNOT be a great leader without first being a great Manager." So true!

↳ Delegate authority with measurable constraints.

↳ Any business is in the business of ensuring that it controls its output. And, leadership (people) are generally the ones charged with ensuring the business delivers its intended output.

↳ Put a heavy emphasis on equipping managers with a management playbook.

↳ I use a playbook called 𝗙𝗔𝗦𝗧𝗧™ (𝘍𝘳𝘢𝘮𝘦𝘸𝘰𝘳𝘬𝘴, 𝘈𝘴𝘴𝘦𝘴𝘴𝘮𝘦𝘯𝘵𝘴, 𝘚𝘺𝘴𝘵𝘦𝘮𝘴, 𝘛𝘰𝘰𝘭𝘴, 𝘢𝘯𝘥 𝘛𝘦𝘤𝘩𝘯𝘪𝘲𝘶𝘦𝘴). This keeps everyone on the team running plays from the same playbook. And, it ensures that management leadership mileage 𝗗𝗢𝗘𝗦 𝗡𝗢𝗧 vary. Instead, it stays consistent and unified.

Looking for help to empower your leaders?
Comment below or drop a DM!

👉 Thoughts? Comment below..
♻️ Retweet to share with your network.
✚ Follow me Garrett Delph to see more of my content.

[Garrett Delph @garrettdelph]

Grateful to 𝗛𝗲𝗻𝗿𝘆 𝗟𝗼𝗽𝗲𝘇 for having me on 𝗧𝗵𝗲 𝗛𝗼𝘄 𝗼𝗳 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗣𝗼𝗱𝗰𝗮𝘀𝘁!

In this episode, we dive into a challenge every small business owner knows well—establishing internal business rails that empower rapid growth with minimal chaos.

I shared insights on how to keep control of your operations while growing sustainably, touching on topics like:

↳ The value of hiring the right talent
↳ Proactive future planning
↳ Why defining roles early on will prevent disorganization
↳ Streamlining operations by creating clear processes
↳ Why company culture plays a massive role in employee retention

If you're a small or medium-sized business owner and are:

↳ Struggling to break through.
↳ In a rut.
↳ Facing lower revenues and higher costs.

…then, be sure to check this podcast. It's worth the listen!

Thanks again, Henry!

Podcast Link: https://t.co/B81dBoNKsS