@VidaDotWorld All respected viewers please done waste your mony on this worst aftersale service company you will regret it , they are incapable of replaceing a single charger that stopped working just after 1 month of purchase and now it's been more then 6 week no response from there end
@VidaDotWorld@AnilKapoor You should have used this money to improve your aftersale service rather then spending on advertisement
Still no response on dm also now
@VidaDotWorld Please everyone keep in mind before buying vida we are facing a lot of issues just over a charger replacement and it's just been 2 month since we bought it so keep this in mind the after sales service is the worst i would say
@jagograhakjago@HeroMotoCorp Is this the after-sales service from a reputed company like Hero? Bought a new VIDA V2 Plus from Singla Automotive, Delhi on 26 July. Charger failed on 28 Aug. Sahib Automobiles refused to help and sent us back . 20+ days later, still no charger!
@HeroMotoCorp@VidaDotWorld My warranty complaint Email was marked “resolved” even though I still haven’t received the replacement charger.
It’s been 20+ days, and I still cannot properly use my EV.
Please escalate this to a senior service manager and provide a clear replacement date and complaint number.
@jagograhakjago@VidaDotWorld
Is this the after-sales service from a reputed company like Hero? Bought a new VIDA V2 Plus from Singla Automotive, Delhi on 26 July. Charger failed on 28 Aug. Sahib Automobiles refused to help and sent us back . 20+ days later, still no charger!
How was my complaint“resolved”when I haven’t even received my charger?
I emailed @HeroMotoCorp about my V2 Plus charger issue and received confirmation that the complaint was resolved. Yet I’m still without the charger and cannot use my EV.
Who closed the complaint,on what basis