Gary Adey

Commercial & Operations Director, Vodafone Business. Dad. Husband. Passionate about personal development, customer experience and sustainable change.

[Gary Adey @gary_adey]

Check out my latest article: Future of Education https://t.co/sJES9oGqxH via @LinkedIn

[Gary Adey @gary_adey]

Our character is called Cary Ann Alott. She likes to complain and send people to sleep with her mundane stories. Only her habit of changing accents mid sentence keeps your attention #MischiefMovieNightIn

[Gary Adey @gary_adey]

https://t.co/0YSgadVEoM
#automation #RPA #tech

[Gary Adey @gary_adey]

Hyperautomation is one of the shifts we are making in _VOIS to transform how we do things. We are continuously leveraging our technological capabilities & our strong ecosystem to automate our transactional services so they become a more agile and responsive part of the business.

[Gary Adey @gary_adey]

I'm excited about the future of the workplace, and in _VOIS, we are all geared up for the challenges of the future work culture, thanks to #thespiritofvodafone. https://t.co/1XP04wntWE #workplaceexperience

[Gary Adey @gary_adey]

Let's be reminded that customers would rather keep the good experiences to themselves, and talk a lot about the negative experiences, it is basic human nature.
https://t.co/Nin4jksRt9
#CXX #customer #customerexperience

[Gary Adey @gary_adey]

https://t.co/LcWDqmlOqq

[Gary Adey @gary_adey]

We must always ensure that our people are not only engaged, but also excited about the future and inspired by it. We want them to stay curious about what's coming, and ready to experiment, learn and develop continuously.

[Gary Adey @gary_adey]

https://t.co/kuvCZsxKN7
#workplaceexperience #workplaceculture #wemovetheworld #movewithus

[Gary Adey @gary_adey]

In _VOIS, we strive to nurture a culture of curiosity & togetherness. We are aware that this is achievable through sharing the organisation's goals so that every employee can see their role reflected in the company's strategy and understands how to collaborate to achieve them.

[@bbcclick @BBCClick]

Great to see tech like this. See how a smart home helps Adam to live independently.

[Gary Adey @gary_adey]

In a complex organisation with several functions and service lines, it is impossible to manage change in a traditional manner. This is where digital business transformation comes in for us in Vodafone Shared services; allowing for scale at speed.

[Gary Adey @gary_adey]

https://t.co/yFvp1mohkV
#DigitalTransformation #MovewithUs

[Gary Adey @gary_adey]

This will allow for optimal efficiency and job satisfaction. Hence, in Vodafone Shared Services, we are continuously working on hyper-automation of transactional services to achieve this perfect balance. https://t.co/k0OxuzGcCx
#Digital #Automation

[Gary Adey @gary_adey]

Here is the best scenario that I can visualise for the not-so-far future of the workplace: Everyone of us "humans" focusing on the tasks that require innovation and are emotionally fulfilling, while our non-human colleagues operate the impersonal, repetitive tasks.

[Gary Adey @gary_adey]

#DigitalTransformation #workforce #IoT

[Gary Adey @gary_adey]

Workforce transformation is the first and foremost step towards digital transformation. The power and energy of our people is what drives us forwards and it is our role to bridge the skill gap quickly enough so we don't lose the momentum of our transformation.

[Gary Adey @gary_adey]

https://t.co/A0ySGDlvNq

[Gary Adey @gary_adey]

Digital twin technology enables businesses to leverage IoT capabilities to create possibilities for unprecedented levels of efficiency in many industries. https://t.co/W5aCIvYeYB #DigitalTransformation #Digialtwin #IoT

[Gary Adey @gary_adey]

I believe that the difference between recent historical advancements & future advancements is that the former have been about accessing data while the latter is about using data to generate information and leveraging this information for better insights.
https://t.co/eAdgkrDpYu

[Gary Adey @gary_adey]

Strategy is the backbone of any organisation. Without a powerful, unambiguous, clearly communicated strategy, an organisation is definitely planning for failure. https://t.co/O9A15bPxsC