@TezzaBelle88@virginmedia Yep, pretty standard. By miles, the worst customer service I've ever experienced. What's more, nobody seems to want to improve it.
@virginmedia@Benleo@virginmedia My experience of you is the same, as are so many others. Why does nobody at Virgin seem to want to improve things? You rely on a stream of new customers to keep your business going. You will run out of them at some point.
@virginmedia@hampo69 Their mobile phone service was abysmal too. The company just relies on deal for new users. They will run out of them at some point.