₹14 lakh is a middle-class family's lifetime savings.
Complaint numbers
103936591; 103934118; 103803072
Its been 20 days, and we are struggling from every angle but to no relief at all. Even we are not getting any help from police,
We never shared OTPs, passwords, or banking credentials.
If the bank has concluded that the customer is responsible, on what basis? Why has no report been provided? Why was further money allowed to leave the accounts even after the fraud was reported?
• The registered email ID was changed and has still not been restored despite repeated requests.
• HDFC has reversed the temporary credit provided during investigation.
• No investigation report, transaction logs, IP details, or supporting evidence have been shared with us.
#BankFraud#CyberFraud#ConsumerRights
Key concerns:
• After the first fraud transaction of ₹9 lakh, my father immediately rushed to the branch to stop further loss.
• Despite this, additional fraudulent debits of ~₹5 lakh were allowed from 2 different accounts.
@kdhiraj123#thankyouICAI. Special thanks to @atulguptagst for taking care of students. As said that ICAI could have taken an easy approach by postponing but no they have considered the concerns of students in very well manner.
Thanx you