Gaurav

If you’re not adding value, you’re adding noise.

[Gaurav @gauravw77]

@vivek20decanand @cromaretail I agree - we should tweet in one #croma #cromaservicesucks

[vivekanand @vivek20decanand]

@cromaretail I thought I will reply my problem in this tweet but realised it's already filled with so many customers.just wondering why all the customers don't tweet under single hastag at once, and let national media catch attention or atleast all probable customers stop buying it's product

[Gaurav @gauravw77]

@raisansari1 @cromaretail It’s a fraud - least concerned about the customer - only interested in selling - sell and forget attitude

[Raees Ansari @raisansari1]

@cromaretail I purchased an O General AC from Croma, Aliganj (Lucknow), and also bought the 'ZipCare' service plan from the company for ₹6,999. At the store, I was assured that this included four years of servicing and warranty coverage; however, whenever I request service,

[Gaurav @gauravw77]

@cromaretail @talk2ashishm They are least bothered

[ashish mishra @talk2ashishm]

@cromaretail What a Lie again !! May be seems like croma is in dream world tht say technician visited...where he visited..Are you looking at correct service request ..wow wat miscommunication among the teams and FALSE HOPE with Full of Wrong detais shared which found to be LIE..that is croma

[Croma @cromaretail]

@talk2ashishm Your continued follow-ups without the expected resolution are truly concerning, Ashish. The concern has been taken up again and is being reviewed on priority. An update will be shared with you at the earliest. - Adi

[Croma @cromaretail]

@gauravw77 We can see the urgency here and how important this is right now, Gaurav. This has been taken up with the team on priority for immediate attention, please allow us a little time and we will share a clear update with you shortly. - Praj

[Gaurav @gauravw77]

@cromaretail Hahahaha what service - still no calls even after escalating it to the top. What service - @TataCompanies @tatatrusts @Noel_Tata_ @voice_consumers @jaagograhakjago @MouthShut @LGE_Global @LGUS @LGIndia

[Croma @cromaretail]

@gauravw77 We understand your concern and sincerely apologize for the delay, Gaurav. Your case is under active follow-up with the concerned team, and we're awaiting their update. We'll share the latest information with you as soon as it's available. - Shaw

[Gaurav @gauravw77]

@cromaretail I can see the urgency - 10 days of no action - @MouthShut @jaagograhakjago @Noel_Tata_ @TataCompanies @tatatrusts

[Gaurav @gauravw77]

@cromaretail Hahahaha what service - still no calls even after escalating it to the top. What service - @TataCompanies @tatatrusts @Noel_Tata_ @voice_consumers @jaagograhakjago @MouthShut @LGE_Global @LGUS @LGIndia

[Gaurav @gauravw77]

@cromaretail @TataCompanies @tatatrusts @myzipcare @MouthShut @RashtraManch @LGIndia Horrible service by Croma - these guys push their own warranty but Zipcare is horrible. No resolutions and no responses.

[Gaurav @gauravw77]

@cromaretail I can see the urgency - 10 days of no action - @MouthShut @jaagograhakjago @Noel_Tata_ @TataCompanies @tatatrusts

[Gaurav @gauravw77]

@cromaretail @myzipcare @TataCompanies @Noel_Tata_ @_WiseRoy_ @LGIndia Croma and Zipcare at it again - 10 days again and no resolution on my AC - complaint- service sucks @cromaretail @TataCompanies @MouthShut @Consumer2Court @Noel_Tata_

[Croma @cromaretail]

@gauravw77 Hi Gaurav, we understand that this experience has not met your expectations. Please be assured that your concern has been escalated and is being handled on priority by our team. (1/2)

[Croma @cromaretail]

@gauravw77 We are actively following up on the matter and will keep you informed of any further developments. - Sal (2/2)

[Gaurav @gauravw77]

@cromaretail What active follow up. Amazing that even after your active follow up no one bothers to even call . Horrible service - Croma has changed after Mr Ratan Tata. Horrible service now no concern - just keep selling and then the customer can go to hell attitude now. @TataCompanies

[Gaurav @gauravw77]

@cromaretail @TataCompanies @voice_consumers @jagograhakjago @LGIndia @tatatrusts @Noel_Tata_ @TCS @WiseRoy

[Gaurav @gauravw77]

@cromaretail What active follow up. Amazing that even after your active follow up no one bothers to even call . Horrible service - Croma has changed after Mr Ratan Tata. Horrible service now no concern - just keep selling and then the customer can go to hell attitude now. @TataCompanies

[Gaurav @gauravw77]

@cromaretail @myzipcare @TataCompanies @Noel_Tata_ @_WiseRoy_ @LGIndia Croma and Zipcare at it again - 10 days again and no resolution on my AC - complaint- service sucks @cromaretail @TataCompanies @MouthShut @Consumer2Court @Noel_Tata_

[Gaurav @gauravw77]

@cromaretail @myzipcare @cromaretail where is my AC - it’s been 6 days already- LG makes it in 1-2 days - with you it’s always a pain - #croma @TataCompanies @Noel_Tata_ @_WiseRoy_ @LGIndia