gauri

[gauri @gaurituek]

@AkasaAir Your customer service is unbelievably poor. Since 13 July I've been chasing my refund after your system glitch. Every customer care agent is completely clueless and gives answers unrelated to the actual question asked. No two agents say the same thing.

[gauri @gaurituek]

@AkasaAir I have emailed multiple times with screenshots , bank statement and each detail asked. Still no replies.

[gauri @gaurituek]

Really disappointed with @AkasaAir .

On 13th July, my flight payment was deducted, but your customer care informed me it was due to a system glitch and that the airline never received the payment. I was asked to make the payment again,haven't received refund yet.

#AkasaAir

[gauri @gaurituek]

@AkasaAir @AkasaAir Worst customer service I've experienced. My payment on 13 July failed due to your system glitch, so I was asked to pay again with a refund promise. It's been over 2 weeks, countless calls & emails, and still no refund. Every agent gives a different answer. #AkasaAir