Rishabh Gautam

MBA at IIM Udaipur

[Rishabh Gautam @gautarish]

@SwiggyCares Yeah thanks for delivering after 90 minutes. Superfast delivery app.

[Rishabh Gautam @gautarish]

@Swiggy @SwiggyCares
Order id 246798377117044
Order is still not delivered. More than an hour. Poorest service.

[Rishabh Gautam @gautarish]

@Uber_India
Cab driver is not returning the money that got transferred thrice. Kindly help with this.

[Rishabh Gautam @gautarish]

@zomatocare I want my money. Your restaurant partner can’t scam me like this.

[Rishabh Gautam @gautarish]

@zomato

Order id - 8388264629
I got cheated as one of my item is missing and there is no process to get refund or replace. Please help.

[Rishabh Gautam @gautarish]

Hi @cromaretail

There is lot of inconsistent information that is provided by your sales people in Kanpur. I will forbid myself to purchase anything next time. Really poor customer experience.

[Rishabh Gautam @gautarish]

@Swiggy
Height of unprofessional customer service. After 2 hours you cancelled my order, why not in first 30 minutes or hour. I have been hungry and suffered again because of you. I should keep your app uninstalled 237371885937055

[Rishabh Gautam @gautarish]

@DTDCIndia You did nothing. Thanks to @naturaltein for escalating and helping.

[Rishabh Gautam @gautarish]

@DTDCIndia Does your customer care team even work?

[Rishabh Gautam @gautarish]

@DTDCIndia @DTDCIndia no response. That just shows your pathetic customer service.

[Rishabh Gautam @gautarish]

@DTDCIndia @DTDCIndia delivery partner name is Susant Pilai

[Rishabh Gautam @gautarish]

@SwiggyCares @Swiggy Just 4 lines of reply is not enough. Let me know how can I raise it further.

[Rishabh Gautam @gautarish]

236183701025394. @Swiggy I have canceled this order and requested delivery bhaiya to take it. This outlet of meghana or others in ITLP deliver really poor food. It has small kitchens of big brand but quality is pathetic. See the google reviews and remove fake one from your app.

[Rishabh Gautam @gautarish]

@SonyLIV why am I seeing ads on old episodes? I have bought the subscription still I am getting those. Very annoying.

[Rishabh Gautam @gautarish]

@zomato
It’s been an hour is order is not picked. Your useless chatbot is giving scripted response. Kindly cancel and refund my money 7969723032

[Rishabh Gautam @gautarish]

@SwiggyCares The issue is you think a small coupon can resolve things right away. It won’t. That’s how things fall.

[Rishabh Gautam @gautarish]

@Swiggy @SwiggyCares

You customer reps and delivery partners are pathetic. And your policy of clubbing orders wow. My order got picking and delivery time took 40 minutes. 1 hr to deliver a order. And no help by customer rep. Plus an aggressive delivery guy.

[Rishabh Gautam @gautarish]

@Swiggy I have deleted your app. Done with swiggy and their daily issues

[Rishabh Gautam @gautarish]

@SwiggyCares @Swiggy @SwiggyCares please cancel and refund. It’s late and I don’t want it now

[Rishabh Gautam @gautarish]

@SwiggyCares Repeated issues. What’s wrong with your team.