Gareth Cantrell

[Gareth Cantrell @gc34]

@lufthansa is this ever going to be fixed? I've been trying to submit my compensation claim for a cancelled flight for nearly a week now. (This is a problem on your end since the error in the background is: 500 Internal Server Error).

[Gareth Cantrell @gc34]

@O2 why can I not transfer my eSIM to my new iPhone? Keep getting the same error

[Gareth Cantrell @gc34]

@VirginAtlantic why do you treat older assistance passengers with such contempt?
Leaving them on the plane forever after landing at Heathrow, and then delivering their bags with the wheels ripped off. On top of it your online claims procedure is draconian.

[Gareth Cantrell @gc34]

@lemonzest2008 @virginmedia @virginmedia same in CR2, up and down like a yo-yo all afternoon - extraordinarily frustrating when you’re trying to have online meetings and keep getting disconnected for 10-15 minutes at a time

[Gareth Cantrell @gc34]

@virginmedia We’ve managed to resolve it … hopefully 🤞🏻

[Gareth Cantrell @gc34]

@virginmedia cancelling a direct debit without notice when moving house so they can extract late payment fees - despicable

[Gareth Cantrell @gc34]

@edfenergy tried to contact you using your text option as per your website. Got an automated response saying you will respond within 1 working days- that was 18 working days ago!
As a new customer, that level of support does not bode well for future relations.

[Gareth Cantrell @gc34]

@sainsburys if you’re going to security tag your products, at least figure out a way to disable the tag when we’ve paid for them. Why should I feel like a thief when I’ve paid for my groceries?!

[Gareth Cantrell @gc34]

@HalifaxBank why would you report a credit card balance raised AND cleared BETWEEN a single statement run to the credit agencies?

[Gareth Cantrell @gc34]

@RoyalMail I’m guessing if my package has been stuck at a mailing centre for 3 days I should give up the expectation of ever receiving it?

[Gareth Cantrell @gc34]

@virginmedia It looks fine. Today was the first time in ages I’ve even moved the box

[Gareth Cantrell @gc34]

@virginmedia TV is dead for the last 24 hours. Can see the menus, and all settings, but zero picture on any channel.

[Gareth Cantrell @gc34]

@virginmedia Connections are fine. Nothing loose, however diagnostic check is reporting a Fair coax signal- saying saying issue between cable, connectors or splitters.
Not sure where to even start with this or what specialised equipment I need to fix it.

[Gareth Cantrell @gc34]

@virginmedia Broadband? It’s a Hub 3, solid white light.
Internet is working fine though. It’s just the TV picture that is not working.

[Gareth Cantrell @gc34]

@virginmedia Says there are no issues.

[Gareth Cantrell @gc34]

@virginmedia Happens on every channel.
Have reset box to factory settings.
Have power-cycled everything including broadband and still the same.
Have run diagnostics which reports everything is fine (but it always shows that even when there are known service outages)

[Gareth Cantrell @gc34]

@SwizzelsMatlow 🍬

[Gareth Cantrell @gc34]

@virginmedia There is now although 5 minutes ago your status was reporting all ok

[Gareth Cantrell @gc34]

@virginmedia is there a network problem? Just lost all TV and broadband right in the middle of the six nations game

[Gareth Cantrell @gc34]

@HastingsDirect Even the response message to the browser after clicking the button says the notification was not sent!

[Gareth Cantrell @gc34]

@HastingsDirect its been over a week and still cannot get the verification email to complete my account setup.
Should I just assume it'll never happen?