1/ @JioCare@reliancejio Paid ₹3,000 at Reliance Digital on 25 Aug 2026 for JioAirFiber at my residence, Shendra MIDC, Chhatrapati Sambhajinagar. Order NO0001FFIC54. Install visit booked for 26 Aug — nobody came, no follow-up.
@JioCare@JumboTechn42947 Unless someone from Jio gives me a written install date or refund confirmation, this thread stays open and the consumer complaint goes next.
@JioCare@JioCare "Noted", "following up", "as soon as we can" — I've had these exact words for 22 days. No name, no reference number, no date.
I've now filed with the Appellate Authority, Maharashtra & Goa.
@JioCare@JioCare Now on hold for "wiring related work" (email attached). AirFiber is wireless — what wiring? And why must I rebook when Jio put it on hold?
22 days, ₹3,000, one cancellation, one hold, four excuses.
@JioCare@JioCare Habiba, I'll DM the executive's details. But the executive isn't the problem — he was the only one who told me the truth. The problem is Jio has no stock and no date, and I've been told "in process" for 21 days.
@JioCare@reliancejio So Reliance Digital took ₹3,000 on 25 Aug for a product Jio can't supply, cancelled one order, re-booked, and nobody told me for 21 days. Is this Jio's official position??
@JioCare@JioCare@reliancejio Update: your local rep just called. His words — "we don't have the material, don't know when stock comes, cancel if you want or wait."
@JioCare@JioCare Thanks Aishwarya. Noted — 21 days since payment, second order, and now "engineer has not reached". I'll wait for the SMS with request number and appointment date today.
@JioCare@JioCare Following up on our DM of 4 Sep. New order NO0001FN8C7Y has sat at "Installation – agent will contact you" for 11 days. Nobody has called. 3 weeks and ₹3,000 since I first paid.
@JioCare@JioCare This doesn't address my post. There is nothing to reschedule — your own email at 12:08 today says Order NO0001FFIC54 is CANCELLED. Screenshot attached.
@JioCare@reliancejio 2/ Today I raised SR00003FSJIX at 11:03 and was told to wait till 11 Sep. At 12:08 I got a mail saying the order is cancelled. No reason given. No mention of refunding ₹3,000.
Hi @Meta@Instagram@Facebook,
My accounts were wrongly classified as “Teen Accounts” after a minor used my details during sign-up.
I’m an adult & rightful owner. I’ve emailed and tried all support options—nothing is working, which is very frustrating.
Plz review & restore access