Deepak Goyal

Full Time UX, Part Time Trading

[Deepak Goyal @gdeepak15]

@kotakneo the day is about to end... but still kotak tech is busy in tea-coffee or gossip and no solution yet.. they don't care of customer money..

[Deepak Goyal @gdeepak15]

@kotakneo why this notification is implemented and how to remove it? is there any usability of this?

[Deepak Goyal @gdeepak15]

@kotakneosupport my whole day is wasted just becuase of great kotak tech team.. this show how a zero brokrage broker is actual low quality broker.

[Deepak Goyal @gdeepak15]

@kotakneosupport @kotakneo @zerodha @AngelOne atleast put some logical reply... You are giving the same hackneyed answer every time. 🤣😝

[Deepak Goyal @gdeepak15]

@kotakneosupport WOW... what this says to a 4 years old account? great development @kotakneo 🤣🤣🤣 atleast do a UAT before deploy on live.

@zerodha @AngelOne no need to put effort to get kotakneo customer.. 🤣

[Deepak Goyal @gdeepak15]

@kotakneo @kotakneo someone will update on this? or you don't care of customer pain point?

[Deepak Goyal @gdeepak15]

@kotakneosupport waiting for an update... anyone here to answer or provide solution?

[Deepak Goyal @gdeepak15]

@kotakneosupport if this had tested properly before making live on production, there won't be a case to say "we are actively working on your concern"... but kotak has full of unprofessional tech people.

[Deepak Goyal @gdeepak15]

@kotakneosupport without knowing the usability of any feature, tech team just implement even if customer want that feature of not..

[Deepak Goyal @gdeepak15]

@kotakneosupport what poor customer experience, instead of asking to tech team about this implementation, you called to customer to know what is the issue?

[Deepak Goyal @gdeepak15]

@KotakBankLtd @kotakneo

why don't you hire a experience designer who design better layout of which maintained the user experience. 😂(screenshot from kotakneo terminal)

[Deepak Goyal @gdeepak15]

@Vaibhavsooryava won't be able to break @sachin_rt sir record. No chance in playing 11 @BCCI @OfficialBCCI

[Deepak Goyal @gdeepak15]

@visjaan @Tradetron1 really very poor customer support since yesterday, noone is talking on phone and no soluiton on @zerodha token issue yet.

[Deepak Goyal @gdeepak15]

@Airtel_Presence @JioCare @ACTFibernet to everyone, I'll recommend @ACTFibernet as they are super in customer experience, unfortunatly they are not on my location and I had to go for airtel and experience poor network and suport

[Deepak Goyal @gdeepak15]

@Airtel_Presence @JioCare @ACTFibernet

Airtel, such a poor customer experience provider if a customer get a connection or want to disconnect, in both case, the customer is fool and made a big mistake to get a connection of airtel. @ACTFibernet is best.

[Deepak Goyal @gdeepak15]

@Airtel_Presence @JioCare @ACTFibernet to Airtel CC, I've raised mutliple times to disconnect the connection but no support. FYI, I won't pay any bill from the date of this post and will take legal against if any bills is issue to me.

[Deepak Goyal @gdeepak15]

@BSNL_RJ @BSNLCorporate why BSNL doesn't have proper customer support. I'm facing internet issues in fibernet from last month but no dedicated support. anyone here who can esclate this issue? DM me

[Deepak Goyal @gdeepak15]

the query id is 25883290 for ref. which is still not resolved and today again I'm facing issues.. no support yet

[Deepak Goyal @gdeepak15]

@kotakneosupport why kotak is unable to take algo trade and also no customer support while other broker like @zerodha @DhanHQ @AngelOne are having no issues..?