@RogersHelps@Rogers
Y'all straight up lying in your chats lmao!!! Saying shit resolves in a few hours. It's been 39 hrs where ya at @Rogers@RogersHelps?!?! Sleeping on the job!?!
@RogersHelps@Rogers@RogersHelps Been sending texts, calls everything you BUMS are just too lazy to send a technician out to my place. 3 days to get 1 technician from zillion dollar company of CUSTOMER SERVICE and you cannot even provide that. What kind of BS company are you all running!?!
@Rogers@Rogers Where yall at?!? Takes an entire weekend to get one technician sent out. Issue started on a Friday but can't get 1 person to come figure out what the issue for the area may be?! Showing 'great' customer service by telling 'all' your customers the service is fixed.
@RogersHelps Now a full long weekend of 120 hours of no internet because your unreliable zillion dollar company can't find the problem let alone a solution to a casual service outage for a few areas! That's so unprofessional! LUCKY your supervisor covered your asses and gave my money back.
@Rogers@RogersHelps Gotta love being lied to by a zillion dollar company. Website and text messages say resolved since 1:55 pm. Still have had zero connection since 11 am Friday 30+ hrs still not even a hint at when it will come back. Text msg and website says fixed! Bullshit!
@RogersHelps Sadly I have had many calls and contacted them via messages. And yet after speaking to a supervisor, all of your billion technicians have no appointment until Tuesday due to the long weekend. This is outrageous. I now have zero to do now because I can't even watch TV.
@Rogers@RogersHelps Hmm...Claims that it's restored, yet the internet is still out 2:13pm. Just got off the phone with an assistant and she confirmed that the whole area is still out and therefore have fixed nothing!?! Why are you posting it's fixed when it's nowhere near fixed?
@RogersHelps I demand I be refunded in full for this entire weekend Aug2nd to Aug6th since I will not be able to use the service I am paying big money for. Absolutely ridiculous for a zillion dollar company not having a backup connection for your well paying customers. Awful Customer Service
@RogersHelps@Rogers Where are the techs!?! Is anyone actually working on this anymore. No updates over 8 hrs. Been assessing repair since 530 pm Aug2. Over 13 hrs of just assessing no one actually looking into solving the solution. Rogers such a scam. Every month excuses excuses
@RogersHelps@Rogers This is a joke zillion dollar company cant fix a little wire cut that's causing massive outages. Why bother putting this on your website if you're not going to be prompt with updates. How long does it take to assess a situation. Work until it's done. Garbage!
@RogersHelps How about you actually send out some techs to solve this issue of a fibre cut. Rogers should be working with the city to get this fixed asap! Yet here we are 48 hrs with no internet. Rogers is an absolute joke all excuses no solutions. Rogers keeps getting worse.