@virginmedia the biggest joke customer service shocking 1 and a half hours passed been passed every department explained everything 100 times beyond a joke now
@virginmedia There's notes after notes on your side that is a very degrading response I am a manager of a travel agency I know good customer service and I would hardly be trying to sort this for a month if this waa not pack of my agreement to come back to you
@virginmedia I am so fed up of explaining I have been passed around im sick of waiting I should have just left and went with talk talk I took a day off as you said my hub would be there nearly 2 weeks ago I have waited a month and lost over £200 and a day of my life waiting fir nothing
@virginmedia I have been trying to sort out my hub for a month I was meant to be getting compassion as I took a day off work to wait in all day and loose a day's pay and I'm still waiting
@virginmedia Exactly been on for hours and been waiting a month the customer service is the worst I have experienced been hung up on so many times and passed to every department
@virginmedia If I have to explain 1 more time I am ready to blow this has went on over a month now I want a manager frim a English call centre to call me
@virginmedia I was leaving and going to talktalk and was going live on Friday but then you offered a good deal so decided to stick I am wanting to speak to someone to discuss as nothing is happening yet
@virginmedia been waiting 24 hours to speak to someone on WhatsApp about keeping my service think I may have dine the wrong thing u don't get this with talktalk not a happy customer