What kind of support do you offer? Real people, not just a ticket system.
Our onboarding and customer success team works with clients throughout the setup and connection process. The initial setup is done with support from our team.
Because the software is automated, many of the questions clients have are about how things work day to day. “I want to add capital. What do I need to do?” “My brokerage connection needs to be reauthorized. How do I reconnect it?” “I have a question about something I’m seeing in my account.”
GemAlgo, my AI trading software, reads which of the five regimes we’re in right now and adjusts to it. When the conditions don’t line up, it sits in cash and waits. It doesn’t force a trade because you’re bored or scared.
Before you connect any trading software, ask one question: Can it move my money?
With GemAlgo, your capital stays in your own brokerage account. The software connects to place trades—it cannot withdraw or transfer your funds.
Under 10 percent from one client, nobody says a word. Over 25 percent, the multiple starts coming down. Over 40 percent, you’re not getting a clean price at all, and you can’t fix it fast.
Diversifying a client base is an 18-month project, minimum. Put your top five clients as a percentage of revenue this week. If number one is over 25 percent, your next two hires are in sales, not delivery. #Business #Entrepreneurship #BusinessGrowth #Leadership
Your biggest client is quietly costing you a third of what your business is worth.
Nobody buying a company pays for your revenue. They pay for how likely that revenue is to still be there in three years without you in it.