@MCRbusdriver@DiamondBusNW You state you are giving customer service where needed and i agree its needed from certain companies. Im pretty sure i would not of got "not a difficult concept" from someone who works in customer service. So next time dont bother giving any advice thanks
@DiamondBusNW does anyone who uses the app for tickets no if you have a unactivated weekly ticket you can use it the following week. Error with app yesterday resulted in me purchasing it twice. Trying to speak to someone about it is proving very difficult.
@DiamondBusNW poor poor service ive made attempts to speak to someone since yesterday morning via phone, email, send a message service, facebook and Twitter and still ive not spoke to anyone.
Not very responsive to your customers!!
@DiamondBusNW i emailed this morning, sent message too no reply. How do i speak to someone about purchasing a eticket twice on the app. There was an error and when paying again it had done it twice. Tried ringing but there is no one answering. Please help!
@FirstManchester 52 bus driver has just told a woman that her baby can not keep crying as he can not concentrate on driving!!! Is he for real babies and children cry!!!