Geoff Undrell

IT & Channel Marketing Expert and Director at Asgard Marketing Limited.

[Geoff Undrell @geoff_undrell]

@AsgardMarketing @BUndrell Lol! Order just in 👍

[Geoff Undrell @geoff_undrell]

@Morrisons my teenage son has made 21 x applications to work part-time for you. He’s 17, drives and has a year of retail experience too. His brother works for you and he’s desperate for a job in either Redditch, Evesham or Stratford upon Avon. What does a young person have to do?

[Geoff Undrell @geoff_undrell]

@PizzaExpress @pizzaexpress - can you please confirm when I will receive my refund - I have been waiting since 27th October, told twice it’s been “requested yesterday” - the earliest “request” being 10th Nov - and that I’ll be emailed to confirm and still nothing. This is really not cool.

[Geoff Undrell @geoff_undrell]

@PizzaExpress on 27th Oct I ate at Cribbs Causeway. You biffed up order so refunded the cost of entire meal after I had paid and then asked me to pay again. Told 5 w/days for refund and you still owe me £82.99. I’D LIKE IT BACK! Please contact me as customer services don’t bother

[Geoff Undrell @geoff_undrell]

@PizzaExpress How many yesterday’s are there?

[Geoff Undrell @geoff_undrell]

@PizzaExpress

[Geoff Undrell @geoff_undrell]

@PizzaExpress That’s strange as a refund was requested ‘yesterday’ on 11th November

[Geoff Undrell @geoff_undrell]

@PizzaExpress Kinda hoping it might be before Christmas. Whipped it out of my account fast enough. Almost a month and still no sign of a refund, despite ‘escalation’ - This is a shambles @pizzaexpress - would be nice to have some kind of gesture of goodwill when you eventually get round to it

[Geoff Undrell @geoff_undrell]

Welcome onboard Amy! You’re off to a great start!

[Asgard Marketing @AsgardMarketing]

Did you hear? We've got a new team member on board. Please welcome Amy Joseph, our newest Asgardian 🙋

[Geoff Undrell @geoff_undrell]

Brilliant day today. Highly competitive as usual and nice to see my fellow judges! #CRNSMA

[Asgard Marketing @AsgardMarketing]

Our very own @Geoff_Undrell is judging on behalf of @CRN_UK Sales and Marketing awards today. Needless to say he's not judging in our category!

[Geoff Undrell @geoff_undrell]

@virginmedia I have escalated this as a complaint and am still waiting on a call back. I struggle to believe that May is the earliest. I bet if I was a new customer you’d install my broadband before then!

[Geoff Undrell @geoff_undrell]

@virginmedia - spent 2 hours on the phone with your tech team diagnosing a router that won’t power up - after you had disconnected my broadband earlier in the day in error. I’m now told that you can’t replace it without an engineer coming out, which can’t occur till MAY! HELP!

[Geoff Undrell @geoff_undrell]

@virginmedia It’s the router that needs replacing. It no longer powers up. Apparently there is no way to ship a replacement until an engineer brings it to me in May. Please help - surely a new router can be dispatched before then? This seems ludicrous.

[Geoff Undrell @geoff_undrell]

@virginmedia The outcome is that no one can do anything until May. We’ve established the box needs replacing but apparently you can’t send me a replacement until an engineer comes with it. I’m a home worker and this is a major problem 🤯 I’m left to try and buy a second hand one on eBay!

[Geoff Undrell @geoff_undrell]

@LVcares just came off the phone to Ruben Merrill in your team. What a great experience. No waiting in queue, tech to properly identify who I was and straight through to a REAL person who could actually help. Well done Ruben, we’ll done LV.

[Geoff Undrell @geoff_undrell]

@Kwik_Fit just turned up at your Redditch branch for MOT. Didn’t have face mask as left it at home. Was going to sit on grass outside centre but it started pouring with rain. Staff gave me a mask so I could sit inside. Very kind and very much appreciated - thank you 🙏 👍

[Geoff Undrell @geoff_undrell]

@HastingsDirect I am trying desperately to cancel my home insurance with you and have now spent 2 hours on separate days waiting in queues to speak to people. There is no way to cancel online. Can someone please contact me, otherwise I will be forced to simply cancel my DD

[Geoff Undrell @geoff_undrell]

Remote working potentially provides a time for marketing teams to take stock and plan ahead for when normality eventually returns. Get ahead of the game - our blog offers some practical suggestions @AsgardMarketing #technologymarketing https://t.co/NTAv5BYNOE

[Geoff Undrell @geoff_undrell]

I’m proud to be judging again at this years @CRN_UK Sales & Marketing Awards. If you’re looking for a reason to get involved, read this: https://t.co/7q9vWifCl4 #CRNSMA @AsgardMarketing

[Geoff Undrell @geoff_undrell]

@g2_digital Looking good guys! Sure today is going to be great!