geoff fogg

[geoff fogg @GeoffFogg]

@CityFibre

[geoff fogg @GeoffFogg]

@toobbroadband why can’t I get me install completed today after you started it yesterday and promised you would be back today to complete?

[Gurminder Bhogal @Gurminderb]

@CityFibre @toobbroadband had an installation set today in Maidenhead and they couldn't provide my connection. This is after months of delay and then saying work is done. Only for me not being able to complete my order online due to issues with the website. CRAP service AVOID!

[geoff fogg @GeoffFogg]

@VanessaSanyauke @DesboroughSch @Ofstednews That is very disappointing indeed but in our experience of reporting bullying not unexpected.

[geoff fogg @GeoffFogg]

@tweethue when will Alexa integration with hue get fixed? Used it for years and something has changed to stop it working. ETA ON FIX PLEASE

[geoff fogg @GeoffFogg]

@LloydsPharmacy sort out your prescription service software! What a mess trying to get a prescription downloaded. Your poor pharmacy staff must be suffering as much as the customers. #itsreallynotthathard #crapsoftware

[geoff fogg @GeoffFogg]

@TalkTalk well when will it be fixed then as its hopeless come on or I leave and go to Virgin

[geoff fogg @GeoffFogg]

@TalkTalk Internet down again - what a surprise a shocking service - SL6 Maidenhead area. Downdetector looks like its country wide? when will it be back up again?

[geoff fogg @GeoffFogg]

@TalkTalk slow speeds please investigate maidenhead area.

[geoff fogg @GeoffFogg]

@shutl That isn’t good enough as I’m out of pocket. What would satisfy me is to find out what happens to all the lost parcels. Can I go to the room where they all are and pick up my goods? You must have a room or warehouse for them ? Or it’s stolen?

[geoff fogg @GeoffFogg]

@shutl what a rubbish service you offer. Hermes list my parcel confirmed its lost and you say 14 days to investigate? What a joke you are

[geoff fogg @GeoffFogg]

@shutl It took 2 weeks to acknowledge it was lost( I say stolen) and potentially another 2 weeks to get my money back. 4 weeks from when it should have been delivered to resolution. You need to look at this process it’s shameful.

[geoff fogg @GeoffFogg]

@shutl Have sent message. @Hermesparcels have lost my parcel 14 days to get my money back for your incompetent Processes is a joke.

[geoff fogg @GeoffFogg]

@shutl parcels do not get ‘lost’ they are stolen @Hermesparcels have light fingered couriers. Why are the police not involved with missing parcels.

[geoff fogg @GeoffFogg]

@BTCare https://t.co/kxLkZvm2Ge

[geoff fogg @GeoffFogg]

@bt_uk bought BTWholeHome hub worked perfect for two hours. Keeps stopping. Getting in touch with Tech services is a joke. I’ll be sending it back in 2 days with. 1 star rating if not resolved.

[geoff fogg @GeoffFogg]

@BTCare Spoke to them -eventually it’s a known firmware issue been wrong for three weeks with no date for a fix. Just revert to previous version and you have instant fix you muppets