george kibira

Me myself and I
||music lover ||guitar player ||luthier||coder||programmer
😍😍
I literally make myself laugh || NOT WOKE

[george kibira @georgehebron]

@KenyaPower_Care @EPRA_KE You've amresy closed the tickets twice and sent me messages as actioned and closed !

[george kibira @georgehebron]

You can skip all my messages buy I won't relent . There is no way I can be in darkness for a whole week , you close unresolved ticket and your response is just we are 'working on it'. Am escalating this to @EPRA_KE
@KenyaPower_Care

[george kibira @georgehebron]

@KenyaPower_Care So what is the status after you followed through? Am escalating this to @EPRA_KE . I have logged tickets , you closed them without resolution . I have engaged you via a call ,same generic response .

[george kibira @georgehebron]

6th day without power in Nairobi!!! reason,faulty transformer same generic response 'the matter is being handled' What kind of singapoor is this . Can't you just give timeslines for issue resolution, why do you treat your us like slaves .37173730591
@KenyaPower_Care

[george kibira @georgehebron]

@KenyaPower_Care You have yet again closed my ticket yet there is no power . What the hell is happening with you people ?

[george kibira @georgehebron]

@KenyaPower_Care what is the status of this ticket . I raised it again after you closed another ticket without resulotion . We have been having power failures every day . Now we are without power since 8pm yesterday

[george kibira @georgehebron]

@KenyaPower_Care Am replying to your response and you are asking me to provide more details? Are you kidding me ?

[george kibira @georgehebron]

@KenyaPower_Care Thanks for the prompt response. What timelines are we looking at ?

[george kibira @georgehebron]

@KenyaPower_Care What is the status of this issue ?

[george kibira @georgehebron]

I logged an incident last night at around 1 am. You send me a message that it has been resolved yet there is no power till now . Such incompetence ! Who closed the issue and how did they resolve it and where? Uzembe tu Kila mahali
@KenyaPower_Care

[george kibira @georgehebron]

@immaqr @KenyaPower_Care Yaaani am so mad 😡. Someone is sitting somewhere closing tickets logged without them being resolved. They did the same to me and they send a message

[george kibira @georgehebron]

@KenyaPower_Care You are telling me what I already knew since 1 am and that's why I reported. My question was how was the issue resolved and you send me a text saying you have closed it. Someone isn't not doing their job and they don't want to. Closing in resolved ticket is sheer laziness

[george kibira @georgehebron]

@ozgeppn why are people worked up coz of a AI video 🤦

[SLYVIA _SSARU @smileycherry2]

There must be a speed limit for pedestrians, this is over walking 😂😂

[Nick Muthumbi @nickmuthumbi]

Maende wapi?

[george kibira @georgehebron]

@abdulo_rahman @KCBCare Totally agree with you. I have both apps and 50% transactions will fail in the new and work in the old .@KCBCare this was a major flop

[Abdulrahman. @abdulo_rahman]

I don’t think there is a more fitting solution than switching from @KCBCare as a customer. Who actually advises a bank of this size to replace a working mobile app with a useless, good-for-nothing one riddled with a million messages and verifications?

[MissVEE💰 @VanessahKurora]

First in my bloodline to see a house with two factor authentication fence

[george kibira @georgehebron]

@KRACare @IamBeyle Ones 🫩