Appalling service from @British_Airways who cancelled our avios seats with a 4 month old baby. Now we are stuck at Malaga airport for 7 hours just waiting by the gate.
The excuse was ‘a system error’
Absolute joke!
@British_Airways it has been 11 weeks since I raised a compensation request for our cancelled flight and I still haven’t heard anything. Please can someone respond to case 25277415 with an update.
@askryanair if my passport is in my maiden name but my vaccine certificate is now in my married name will you allow me on the flight? Shall I bring my marriage certificate for proof?