@AerLingus due to fly Bordeaux to Dublin and flight cancelled. Spent 45 mins on hold to speak to an operator who offered me an alternative flight on Monday or one from Paris in 2 hours time (328 miles away). I was then hung up on. Can you please have someone contact me asap
Hi @AerLingus, still waiting on a response to our compensation claim after you left us stranded in Bordeaux on 27/7. It's been 17 working days since it was submitted???
@AerLingus Just been hung up on again after 51 mins 15 seconds on the phone trying to arrange a way out of here. Still no solution. An absolute joke, really disappointed in this. #aerlingus#flightdelay
@AerLingus We have booked a flight out of Paris with Aer Lingus at 10.20 tomorrow. Can you confirm if Aer Lingus will cover our expenses for travel to Paris from Bordeaux, accommodation tonight, food and flight to dublin??
@AerLingus Finally got to the top of the queue and was told they could not help with alternative flights to dublin, only accommodation in Bordeaux. Provided us with a phone number and on hold again!!!! Zero progress in last 2 hours!!!
@AerLingus I don't want more numbers, your operators have been no help. The lady I spoke to couldn't answer that question. She told me there was no flight from bordeaux to paris when I asked who covered cost of train.