Bellwethr

Maximizing the customer experience with A.I.

[Recharge @getrecharge]

Our new integration with @GetRetention helps merchants reduce churn! 🎈

This powerful new customer retention integration lets you address each customer, with personalized cancellation flows and predictive analytics.

Check out more here: https://t.co/1r1MqpJMOj

[RetentionEngine @GetRetention]

Big Round Of Updates LIVE NOW... https://t.co/JJktZq5siH

[Recharge @getrecharge]

With @GetRetention's powerful new customer retention integration, Recharge merchants can now reduce their voluntary churn rates reactively, proactively, and retroactively.

Check out more at: https://t.co/hg1bmpl0yY

[RetentionEngine @GetRetention]

SKU Churn Analytics and SKU Churn Risk Forecasting is now available for @getrecharge !

[Matt Moody @matmoody]

New white paper - Cancel Flow Benchmarks for DTC...

From February 2021 to February 2022, we analyzed 15,503,508 DTC subscription cancellation experiences to identify trends... https://t.co/flspfZImUk

[Bellwethr @getBellwethr]

Easy win.

[Matt Moody @matmoody]

If you're looking for a quick win against churn... add video to your cancel flow.

(To be transparent I thought this was a really stupid idea... but data shows I was wrong)... https://t.co/9Rrtrr0Q1t

[RetentionEngine @GetRetention]

Rolling out more updates... https://t.co/qigUOvdelR

[Bellwethr @getBellwethr]

Churn Solved: Proactive, Reactive, and Post-Cancel.

[Matt Moody @matmoody]

New @GetRetention feature: forecasts for WHEN and WHY customers will churn. If you know when and why your customers at-risk you can tune your outreach and reduce risk of churn proactively.

[RetentionEngine @GetRetention]

Excited for a big round of updates!
- Smart Reactivations (win back former customers with one click)
- Customer Exit Interview Videos
- The new retention community...
- and a big contest! https://t.co/LxyKkt7u5N

[Matt Moody @matmoody]

@GetRetention customers saved > $76,000,000 in MRR in 2021... and in the last 90 days they increased revenue by > $600k using retention data to help with sales. Expecting a big increase in the latter in 2022.

[RetentionEngine @GetRetention]

The Peak-End Rule & The Greatest Opportunity In Subscriptions... https://t.co/0ag1rvdjj1

[Bellwethr @getBellwethr]

It's LIVE

[Matt Moody @matmoody]

It's been a long time coming! I'm biased, but the team created something special. No-code Cancel Flow & Automatic Customer Reactivations... https://t.co/IUlOD2L3cK

[RetentionEngine @GetRetention]

Is there bias in your cancel flow? https://t.co/lECIFLgTAc

[RetentionEngine @GetRetention]

Cancel Flow Tip Of The Day... https://t.co/vss5cEXEqG

[RetentionEngine @GetRetention]

6 Quick Steps To Improve Your Cancel Flow... https://t.co/aAo4CyrRWl

[Matt Moody @matmoody]

Your customer exit survey is more than a simple data collection tool. It's how you identify a specific problem, which enables you to overcome it with a specific solution. https://t.co/UACkQkH1ZB

[Matt Moody @matmoody]

And if you're only looking at customer segments based on when they subscribed you are barely scratching the surface.

[Matt Moody @matmoody]

The biggest challenge in reducing churn is to get rid of one-size-fits-all thinking. There is no single cause of churn. You reduce churn by breaking down customer segments and the phases of their customer lifecycle.

[Bellwethr @getBellwethr]

Explain It Like I'm 5: Customer Lifecycle Graph https://t.co/XefBWZUqDo

[Bellwethr @getBellwethr]

📈📉📊

[Matt Moody @matmoody]

Excited to share a how-to guide on using Customer Lifecycle Graphs to increase sales + customer retention... https://t.co/cRTL3TZ0i5