@M041604K It's not just the portal, it's the property management--we aren't able to support users who's property management haven't partnered with us. NOT IDEAL AT ALL 😭
@M041604K Hi! We are soo sorry that you have been affected by this change. Please talk to your property about partnering with us!! I wish I could do more!! 😭 Hoping you & your family are in good health despite the unfortunate circumstances 🙏
@ULoveDeAndrea Hi Dee, we're sorry to hear that. Please let us know what the error was by submitting a request in the app, and we will get back to you right away.
@zoesmommy23 I am seeing a couple of tickets and responses. It looks like you wanted to reschedule a payment and we let you know it was not requested in time for us to make that change. Is there anything else you are looking for?