Flex

Flex eliminates late rent fees, helps avoid overdrafts, improves monthly budgeting and results in more available cash throughout the month.

[Flex @getflex_hq]

@Ernesto76285909 Hi @Ernesto76285909 , during sign up it is a soft credit check, will not reflect on the credit score at all.

[Flex @getflex_hq]

@M041604K It's not just the portal, it's the property management--we aren't able to support users who's property management haven't partnered with us. NOT IDEAL AT ALL 😭

[Flex @getflex_hq]

@M041604K Hi! We are soo sorry that you have been affected by this change. Please talk to your property about partnering with us!! I wish I could do more!! 😭 Hoping you & your family are in good health despite the unfortunate circumstances 🙏

[Flex @getflex_hq]

@M041604K please check your email as our team is responding to all inquiries as quickly as possible.

[Flex @getflex_hq]

@samispacealien glad you were able to get a response from our team. Best of luck and stay safe.

[Flex @getflex_hq]

@Lola38813931 have you received a response? Our team is working as quickly as possible to provide answers to all incoming emails.

[Flex @getflex_hq]

@samispacealien can you send our support team an email at [email protected] and mention this tweet? We will look into this for you.

[Flex @getflex_hq]

@Lola38813931 have you been able to reach out to our support team for clarification? Email us at [email protected]!

[Flex @getflex_hq]

@uLoveDeAndrea thanks for the shout out! Looks like Flex paid your Jan. rent. Happy New Year and keep Flexing :muscle::skin-tone-2:

[Flex @getflex_hq]

@ULoveDeAndrea Hi Dee, looks like our team resolved the issue. Let us know if we can help with anything else!

[Flex @getflex_hq]

@ULoveDeAndrea Hi Dee, we're working directly with you to get a solution out as soon as possible. Please check your email.

[Flex @getflex_hq]

@ULoveDeAndrea Hi Dee, we're sorry to hear that. Please let us know what the error was by submitting a request in the app, and we will get back to you right away.

[Flex @getflex_hq]

@zoesmommy23 I am seeing a couple of tickets and responses. It looks like you wanted to reschedule a payment and we let you know it was not requested in time for us to make that change. Is there anything else you are looking for?

[Flex @getflex_hq]

@zoesmommy23 did you get a response?

[Flex @getflex_hq]

@SomePeculiar Hi Ciabatta​,

Please re-apply to see if you qualify.

[Flex @getflex_hq]

@Tessy1908 this has been resolved, correct? If not, please respond to the latest ticket. Thanks!

[Flex @getflex_hq]

@cobreed5 I am not finding an account under your name. Can you DM us your email address?

[Flex @getflex_hq]

@Tessy1908 we are only able to make payments via ACH or e-check. Please ask your property management to enable and let us know!

[Flex @getflex_hq]

@Tessy1908 sorry to hear you have not had a good experience. Can you DM your email address? I will look into your issue and get it resolved ASAP.

[Flex @getflex_hq]

@zoesmommy23 @zoesmommy23 this issue should be resolved. Please check your Flex app to confirm.