Freebird, Inc.

(Acquired by Capital One in August 2020)

Freebird empowers travelers to skip the line and instantly book a new ticket after a flight disruption.

[Freebird, Inc. @getfreebird]

@WEFUNK97 Hi there! Thanks for your interest. At this time, we do not cover St. Thomas airports.

[Freebird, Inc. @getfreebird]

@Michael_Farese We're sorry that you haven't had a chance to try us out yet. Also, we have nothing against Air Canada specifically - we just only cover flights inside the domestic U.S. Even if you were flying with a U.S. carrier, we would not have been able to protect your flight to Vancouver!

[Freebird, Inc. @getfreebird]

@prescott_steven Happy to help :)

[Freebird, Inc. @getfreebird]

@crunchyteacher @HeyListenGames_ Hey, Paula! We do cover weather delays. Any delay of 4+ hours or which will result in a missed connection, regardless of the cause, and we'll rebook you on a new itinerary!

[Freebird, Inc. @getfreebird]

@CraigMergenthal @cnote_vegas @TwoWayHardEight @gamblinmcgoo @TravelFanboy You're welcome! (:

[Freebird, Inc. @getfreebird]

@cnote_vegas @CraigMergenthal @TwoWayHardEight @gamblinmcgoo @TravelFanboy We're able to rebook travelers when their flights are delayed 4+ hours, canceled, or a delay results in a missed connection, even if weather is the cause. It costs $19 one way, and $34 round trip per person to purchase coverage. You can read more here: https://t.co/T31U6jjjT2. (:

[Freebird, Inc. @getfreebird]

@olgaserhi @ethanbernstein Thanks Olga!

[Freebird, Inc. @getfreebird]

@NickkyIT Thanks Nick! We recognize that travel is stressful and people want answers ASAP :)

[Freebird, Inc. @getfreebird]

@JohnBleday While we don't wish disruptions on anyone, we can guarantee that we'll be there to help if you do need it!

[Freebird, Inc. @getfreebird]

@MeetInTheLobby We're happy to hear that we made travel just a bit easier for you :)

[Freebird, Inc. @getfreebird]

@DevonThome @RobertFlobert @AskAmex Ooo, great question! Similar to a protego spell, your American Express® Platinum Card offers our service as a benefit when you book your travel using their online portal.

[Freebird, Inc. @getfreebird]

@DevonThome @RobertFlobert Hey, Devon! We're not currently a subscription based service. However, our coverage can be purchased for individual trips here: https://t.co/zE83mq8HBi.😀

[Freebird, Inc. @getfreebird]

@KerrPoints @Delta Well I guess just be sure to protect your return flight! Happy Thanksgiving :)

[Freebird, Inc. @getfreebird]

@ShaunBu8675309 We're always happy to help Shaun! We don't have a yearly plan at the moment, but we'll let you know if we start one :)

[Freebird, Inc. @getfreebird]

@TripAstute Hi Ernest, thank you for the video! We really appreciate the spotlight. We also wanted to let you know that we also offer support via text and phone call as well. (:

[Freebird, Inc. @getfreebird]

@NapletonScott Hi Scott, thanks for reaching out! When you purchase Freebird coverage, you will be asked if your itinerary has a layover. Once you click yes, you will be able to put both your Spirit and United Airlines flights into our system. You can do so here: https://t.co/gt8Jdc705t. (:

[Freebird, Inc. @getfreebird]

@NapletonScott @KerrPoints If your connection between the NK and B6 flights is less than 12 hours, you can protect them as a one-way trip for just $19!

[Freebird, Inc. @getfreebird]

@NapletonScott @KerrPoints Yes Scott, you can protect connections between two different airlines through Freebird!

[Freebird, Inc. @getfreebird]

@AlexandreZuttre Thanks for your interest in Freebird. We send our rebooking options for same-day and next day, so even if there are no flights left on the same day as your canceled flight, we can rebook you on the first thing tomorrow!