@DarthBr3nnan Hi! We're sorry to hear things didn't go smoothly. Please email us at [email protected] with a screen recording of the problem so we can take a closer look. Thank you in advance!
@Everythingbald1 Oh no, we're sorry to hear things didn't go smoothly. Please try logging out and logging back in. If the issue continues, please email us at [email protected] with a screenshot of the error message you got so we can take a closer look at how we can help you further. Thank you!
@Ecstasy72161338 Unfortunately, we only support credit cards and PayPal via our website. However, when purchasing the subscription in the app, Apple or Google handles the purchase, and you can use any payment method they support. If you need further assistance, email us at [email protected].
@brownobamacodes We're glad to hear you enjoy learning with Mimo. Did you know that you can get some free Mimo Pro days by inviting your friends? You can share your invitation link with them in the mobile app, Profile > Add friends.
@atlasafterglow We're sorry for the inconvenience! Please try logging out and then logging in again; this should resolve the issue. Just so you know, the red banner at the top will disappear after a few seconds, allowing you to log out. If the issue continues, please email us at [email protected]
@sanvskyq Hi Albert,
Could you please share the email address you use to log in to your Mimo account at [email protected]?
If you're using your Apple ID, please send us a screenshot of your Mimo profile's settings showing your alias email.
Thanks for your cooperation!
@Coffe666316 Oh no! What kind of issue do you encounter? Could you please email us at [email protected] with a screenshot of the error message you got so we can take a closer look? Thank you in advance!
@tothemoon2991 Oh no, we're sorry to hear you faced an issue. Please try logging out and logging in again; it should resolve the issue. Just so you know, the red banner at the top will disappear after a few seconds, so you can open Settings to log out.