What if you could speed date your customers?
Asking the right questions could transform how you sell to them (and your relationship).
You could:
✅ Understand WHY they are looking for a solution
✅ Use their words to describe their problems.
Trying to increase conversions?
On July 12th I’ll show you live exactly where to start and the step-by-step process we use at Getuplift to drive more conversions for our clients.
Save your spot here: https://t.co/UQSSvfu9wN
Add this to your cal 🗓️
On July 12th I’m live teaching a brand new workshop.
Here’s what you’ll learn:
An exact step-by-step method for increasing your conversions with emotional marketing (no fluff, no generics 🙄- actual steps you can start leveraging immediately).
Noise — is everywhere.
It’s there in your everyday, non-work life… And it’s definitely there in marketing, where we’re all constantly bombarded with NEW, BETTER, BEST guides, posts and “hacks” to do our jobs and increase conversions.
Do you understand how YOUR prospects make decisions?
Most brands think like the image below:
Join me live on July 12th to uncover the REAL way your prospects make buying decisions and learn how this impacts your conversions.
Register here ➡https://t.co/UQSSvfu9wN
6 Ways (and examples) to increase customer retention using thank you pages
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1️⃣Validate High-value leads
Identify high-value leads by asking them questions after they have signed up.
Are you using your thank you page as part of your customer retention strategy?
(2 great examples of brands getting it right - and an example of what not to do)
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4 Quick tips to engage your customers
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✅Gamification & in-app personalization
From girl scouts trying to earn their next badge to grown men and women working hard to lose weight and gain points for it.
3 Quick tips to build trust with your customers:
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✅Recognize them, and show that you do.
Whether it’s via a cookie or the fact they signed up, when they re-enter your site they want to quickly pick up where they left off.
The 3 pillars of an effective customer retention strategy 🧵
1️⃣:Make it about the customer
Your customers aren’t defined by their demographic features.
Their emotions are key.
Emotions determine whether your prospect believes you can solve their problem.
Habit forming products in Ecommerce = customer retention = growth
https://t.co/CTw5f3A4ua has great data on the value of building habit forming products, the takeaway:
Customers who have repeated purchases in the past are even more likely to repeat purchases in the future.
Let’s talk about customer habits.
@nireyal's 4 step Model explained:
🧵
“In order to win the loyalty of their users and create a product that’s regularly used, companies must learn not only what compels users to click but also what makes them tick.”
Customer Retention PSA: 🔈
Customer retention ISN’T just about email marketing.
It’s about understanding your customer’s needs and desired outcomes and using that knowledge to optimize EVERYTHING: the product itself, your emails, your onboarding process, CS, sales and more.
Customer Retention ❤️
Here’s what we all know (and have been told countless times):
It can be almost 7 times more cost effective to retain an existing customer than acquire a new one.
source➡https://t.co/Vz0EnK0fn8
Writing emails that convert: Step 🔟/🔟
STOP hiding your unsubscribe button!
Don't hide the unsubscribe button! It's a lose-lose situation: uninterested subscribers won't convert & their presence lowers open, click-through rates and ups complaints.
Just let them go...
Writing really good emails that convert: Step 9️⃣/🔟
Test Your Emails
Subject line AB testing is a good start, but it doesn't end there. For high-converting sales emails, newsletters, or onboarding emails, you need more comprehensive testing.