Verilo

Verilo verifies damage claims live — cross-checking shipment data, product imagery and capture signals, then writing the result into your existing helpdesk.

[Verilo @getverilo]

This laptop looks damaged.

Except the damage doesn't exist. AI generated it in seconds.

And photos like this are still being used to make real refund decisions.

We built Verilo to verify the actual product, not just a photograph.

Would you have spotted the fake?

[Verilo @getverilo]

We've gone from laughing at AI slop to questioning whether any image is real.

That's a much bigger problem than people realise, especially for businesses still relying on photos as proof.

#AI

[Bailee Satie @frombailee]

@tobi Canada wants more Shopifys. Yet C-22 goes beyond regulating when data can be accessed to specifying what technical capabilities designated providers must build.

That's not just privacy policy; it's government influence over software architecture. A precedent worth debating.

[Bailee Satie @frombailee]

The Refund— a short comedy film.

He thought he'd found the perfect loophole. His girlfriend had other ideas.

#ShortFilm #Comedy

[Verilo @getverilo]

There's a vulnerability hiding in one of the most ordinary parts of online shopping.

Most people have never even thought to question it.

AI is changing that very quickly.

We made a short film about it.

#AI #ecommerce #DigitalTrust

[Bailee Satie @frombailee]

I don't think people have fully grasped what happens when a photograph can no longer be trusted as proof.

There are entire systems built around the assumption that it can.

I made a short film about one of them. I'd love to know your thoughts !

#AI #ecommerce #FraudPrevention

[Verilo @getverilo]

The cracked screen wasn't real. Neither was the crushed packaging or the handwritten note.

Every piece of evidence in this video was fabricated.

Yet retailers are still making real financial decisions based on photographs.

We're building Verilo because that needs to change.

#AI #Ecommerce

[Bailee Satie @frombailee]

I almost miss when buying a work computer was just about what I needed it to do.

I made my 48GB MacBook Pro struggle today, and it got me thinking: if one AI agent sets off three more, and they each trigger more work, how do you even plan your computing requirements?

#AIAgents

[Verilo @getverilo]

This laptop looks damaged.

Except the damage doesn't exist. AI generated it in seconds.

And photos like this are still being used to make real refund decisions.

We built Verilo to verify the actual product, not just a photograph.

Would you have spotted the fake?

[Verilo @getverilo]

The part I can't get over is how many of these could've already been approved without anyone realising 😂

[Verilo @getverilo]

This laptop looks damaged.

Except the damage doesn't exist. AI generated it in seconds.

And photos like this are still being used to make real refund decisions.

We built Verilo to verify the actual product, not just a photograph.

Would you have spotted the fake?

[Verilo @getverilo]

For 200 years, a photograph meant light had actually touched something real.

Now we can create images of things that never existed.

So when a customer sends a photo of a damaged order, what exactly are you verifying?

That's the question we built Verilo around.

https://t.co/9FpOtV4tXp

[Verilo @getverilo]

For 200 years, a photograph meant light had actually touched something real.

Now we can create images of things that never existed.

So when a customer sends a photo of a damaged order, what exactly are you verifying?

That's the question we built Verilo around.

https://t.co/9FpOtV4tXp

[Verilo @getverilo]

The entire ecommerce stack can tell you where a parcel is, right up until a customer says it arrived broken.

Then suddenly, we're back to trusting a JPEG.

I built @getverilo to change that.

@tobi, curious what you think of this approach.

[Verilo @getverilo]

Four damage photos. Only one is real.

Could you tell which? 👀

AI is making customer photos harder to trust. Verilo replaces the guesswork with guided live verification of the actual item.

See how it works: https://t.co/UCx96V8pu2

#ecommerce #Shopify

[Verilo @getverilo]

A photo can look real. But what does it actually prove?

AI makes images easier to manipulate. Expecting support teams to catch every fake isn't sustainable.

Verilo changes how evidence is collected, not just how it's judged.

https://t.co/UCx96V8pu2

#ecommerce #Shopify

[Verilo @getverilo]

Would your support team spot an AI-manipulated damage photo?

Should that even be their job?

AI fakes are getting harder to spot.

Verilo changes how evidence is collected instead of turning agents into AI detectives.

https://t.co/UCx96V8pu2

#ecommerce #CustomerSupport

[Verilo @getverilo]

Imagine these damage claims landed in your store's inbox.

Every customer has a photo. Every claim could cost you money.

How many refunds would YOU approve? 👀

A convincing photo isn't proof.

That's why we built Verilo.

https://t.co/UCx96V8pu2

#ecommerce #Shopify

[Verilo @getverilo]

Your support agents aren't detectives.

Yet they're expected to piece together photos, emails and videos to decide if a damage claim is genuine.

AI is making that job even harder.

Verilo changes how evidence is collected.

https://t.co/UCx96V8pu2

#ecommerce #CustomerSupport

[Verilo @getverilo]

The agent isn't stuck on what to say.

They're stuck on what to ask for.

Another photo? Another angle? A video?

Verilo replaces the back-and-forth with one guided live verification request.

Better evidence. Less guesswork.

https://t.co/UCx96V8pu2

#ecommerce #CustomerSupport